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Old 10-17-2010, 08:14 AM
 
Location: NJ
2,111 posts, read 7,961,704 times
Reputation: 1024

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they had the wrong expiration date, so therefore I lost my purchase which sold out and was a special value with free shipping on easy pay.

The promo was a $20 discount on first purchase when opening a new CC account. I was approved and the account was linked instantly so the purchase went through. A few days later I looked at my order to see the order was canceled. I called HSN and they blamed the bank. I called the bank, they blamed HSN. Something involving the expiration date, but I did not have my card since this all was in one process, and this was an immediate purchase. If this is a glitch in their system, I wonder how many other customers get sucked in. They have my phone number and email and they never contacted me either, but even so, I did not know what the expiration date was as it hadn't arrived yet so this was between the bank and HSN.

I called the bank after losing my purchase and canceled the card, and called HSN to let them know I no longer want to be a customer.

Last edited by taurus430; 10-17-2010 at 08:24 AM..
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