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Location: Mokelumne Hill, CA & El Pescadero, BCS MX.
6,957 posts, read 22,319,080 times
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I just got a thank you note in the mail from an agent who is probably in the top 3 agents in the county.
She called me the other day when her sign and lockbox disappeared from the outside gate of our only "gated community" asking for the name of the HOA president.
The stationery is printed with her name and logo (not the franchise she works for) and of course she enclosed one of her business cards. She said thanks for helping me out and have a happy holiday, good wishes for a profitable 2008 and an offer to take referrals in her market area (which I don't cover). Total Class!
Guess what the topic is going to be at our next staff meeting?
If you want to be the best, the small touches aren't too small at all. I can't imagine what kind of service she gives to her customers.