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Old 05-27-2014, 01:14 PM
 
Location: God's Country
5,182 posts, read 5,255,714 times
Reputation: 8689

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I usually ignore advertising but this time responded to WaPo, telling them that they're wasting their resources trying to sell me a subscription. Big Mistake. WaPo interpreted this reply as a request for their Sunday only paper. Shoulda just thrown their advertising away.

And so every Sunday the WaPo is dumped at the mailbox. Sent the circulation dept. both an email and USPS mail to cease-and-desist but they ignored my order and kept on delivering .... along with a bill. Further email to WaPo was likewise ignored.

Finally got to talk to a human today, an accented-lady who whispered. Very hard to understand. According to her though, records show that I requested delivery on the enrollment form on which I told them that they're just wasting their resources. I gave no indication on this form that I wanted to subscribe. Just the opposite. Later in the discussion she said I requested a subscription via phone! Huh?!

The upshot is that they will cancel Sunday deliveries, but whether I must pay for the papers already delivered depends on a "specialist" -- whatever *that* means, apparently someone above her pay grade. So my fate is in the "specialist's" hands.
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Old 05-27-2014, 01:20 PM
 
199 posts, read 334,228 times
Reputation: 239
As much as I like the Washington Post's reporting and content, their membership/subscription tactics are scummy as all hell. They used to call me every day asking if I wanted to sign up until I just memorized their number and would hang up on them within one ring.
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Old 05-27-2014, 02:10 PM
 
23,838 posts, read 23,134,648 times
Reputation: 9409
Print media is dying. Expect more of this scumbag method of business in the future.
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Old 05-28-2014, 07:08 PM
 
1,087 posts, read 1,387,826 times
Reputation: 675
Yes the print papers are faltering. It will be odd that in our lifetime the Post or Times will cease to exist.
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Old 05-28-2014, 07:13 PM
 
Location: DMV
10,125 posts, read 13,991,505 times
Reputation: 3222
Sounds like the quality of their subscription department is on par with their journalism.
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Old 05-29-2014, 07:33 AM
 
199 posts, read 334,228 times
Reputation: 239
Quote:
Originally Posted by Armyvet1 View Post
Yes the print papers are faltering. It will be odd that in our lifetime the Post or Times will cease to exist.
I could see the Post surviving if only for the fact that it has some prestige nationally and internationally as a US newspaper of record, and that it has Jeff Bezos, one of the wealthiest men in the world, as its owner. I'm not sure what his plans for the paper are, but I assume he didn't drop a quarter of a billion on the Post just to see it gradually wither away.

I do think we're getting pretty close to the online-only era of newspapers though.
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Old 06-05-2014, 01:16 PM
 
Location: God's Country
5,182 posts, read 5,255,714 times
Reputation: 8689
Quote:
Originally Posted by Calvert Hall '62 View Post
I usually ignore advertising but this time responded to WaPo, telling them that they're wasting their resources trying to sell me a subscription. Big Mistake. WaPo interpreted this reply as a request for their Sunday only paper. Shoulda just thrown their advertising away.

And so every Sunday the WaPo is dumped at the mailbox. Sent the circulation dept. both an email and USPS mail to cease-and-desist but they ignored my order and kept on delivering .... along with a bill. Further email to WaPo was likewise ignored.

Finally got to talk to a human today, an accented-lady who whispered. Very hard to understand. According to her though, records show that I requested delivery on the enrollment form on which I told them that they're just wasting their resources. I gave no indication on this form that I wanted to subscribe. Just the opposite. Later in the discussion she said I requested a subscription via phone! Huh?!

The upshot is that they will cancel Sunday deliveries, but whether I must pay for the papers already delivered depends on a "specialist" -- whatever *that* means, apparently someone above her pay grade. So my fate is in the "specialist's" hands.
Complained to the BBB and the DC Ofc. of Atty. General. Responding to the latter, the WaPo apologized for any misunderstanding and no payment is due.
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