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You know how you have to be polite to the customer even though they may be yelling, swearing, kicking at, or being rude to you? And you can't do anything about it, or youll get fired ?
Well, at least you can watch these guys pretend they are customer service people, and since they don't really work there, they don't have to worry about getting fired! You can basically live through them watching/listening to their pranks on customers!
"Ma'am do you really think your baby gives a * what color their stroller is?"
I'm not affiliated whatsoever with them, I just love their pranks, so funny, creative, and enjoyable. Their website with all their awesome pranks is http://phonelosers.org They were hard for me to find, so I'm sharing it here so you can find their awesomeness too!
Also, its a nice way to relieve your stress after a hard stressful day working a crap customer service job.
Oh the things I wish I could have told people when I worked customer service for AT&T. Seriously it was the worst job EVER. Only reason people ever call customer service for their phone company is to complain and yell and get crazy over their bill or some technical issue with their phone. Never again.
Oh the things I wish I could have told people when I worked customer service for AT&T. Seriously it was the worst job EVER. Only reason people ever call customer service for their phone company is to complain and yell and get crazy over their bill or some technical issue with their phone. Never again.
another good one is madhouselive.com , and then click on "show archives" and listen to one of the shows about "calling newspaper ads for jobs" ... the guy talks about how ridiculous these companies are in what they're looking for and calls them up to "apply" for their job, but the funny part is he's not really applying so he is a complete ass in a funny way.
I worked in hospitality. Restaurants are notorious for "bad" customers.
Especially those that watch too much food network or other cooking programs.
Unlike the folks in the video in the original posters' comments...
I don't need to hide behind a phone. I go face to face with folks of all kind.
I'm quite outspoken and have little to no issue with a curt response to a bad patron.
A typical call to a restaurant: G-rated
Q: Do you serve kids?
A: Of course!
We deep fry them but, will steam or bake them on request!
Usual response, the sudden silence I call the
audio deer in the headlights or the stutter... ah, ah, ah...
In house questions that have prompted a response,
"What kind of fish do you use for the stuffed FLOUNDER? - Really???
"Does this sour cream smell sour to you? - Think about what your asking, SOUR cream.
"May I have fresher bleu cheese? This is moldy." - Sorry only the moldy kind for you.
"Can I have the marina sauce without garlic? - Sure, we call that tomato juice.
My brother-in-law got a job at a call center for a computer catalog seller back in the mid 90's. He had weeks of classroom training, then another week partnered with someone on the phones before he was released to 'go live'. As a rookie, his manager was hovering nearby to listen to the calls and be there to provide assistance. On his first night, he took a call from a customer wanting to order a high end computer and a ton of extras (software, peripherals, etc). As he was adding each item to the order, he got nastier and nastier to the customer. "Oh, you want a monitor too, ********? Great, some software jerk? AND a fancy mouse, @sshole?"
Behind him, his manager was turning purple. But wouldn't interrupt, since the customer was still adding to the order. Finally, about $1,000 in to the call, my brother-in-law caved, and put the customer on hold to tell his manager "This is a legit order, it's from my father-in-law, we've been planning this gag for weeks"
That was fricken hillarious! I like how he yelled at that guy for "gaying" up his store.
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I was pretty darn good at deescalating the frantic ones.
