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YES!!! I have a group of slaves...um...I mean managers that I have to deal with. I've molded them to be the best they can be. One of them, however, does not perform. She doesn't read emails, doesn't respond to emails, doesn't attend mandatory training, doesn't fulfill the duties that come with this position (which is not her primary job). She calls and asks me stuff that she should know. Anyway, to conclude my rant. yes. It's infuriating.
Received two emails this morning from my supervisor that needed my immediate attention. If the email wasn't up she would have wondered why I ignored her email.
For a fast paced professional office environment with high expectations, staying on top of email is a must. Much of the work and communication comes through email.
Exactly. If you can do your job effectively only checking email once a day then you aren't a critical piece of the puzzle. Perhaps the course meant checking personal email during company time?
I'm in IT and have to check emails all day. I'm also able to monitor via my company-issued smartphone.
However, I have about 50 billion million Rules set up on my Outlook account. The rules are configured so I only receive emails that are pertinent to keeping my swim lane free and flowing.
I'm not interested in:
Birthdays
Free pizza/donuts
Raffles
Dumb azz jokes
The numerous solicitations to join this IT group or to sign up for this and that one day course
Error log messages from servers I don't manage
Remember to send all of your emails and set the flag to High Importance
That said, I'm one of those people who are technical, but not entrenched in social interactions and direct business dealings. As such, I only have to report to 1 person on a regular basis, and do NOT get tons of email. There's also our company's security and HR departments. I try to respond to super urgent stuff ASAP to within a few hours, and everything else... the etiquette that I go with is to respond within 24 hours, during business days only. Even if I still can't answer their question, I let them know I haven't forgotten about it, and to remind me if I don't get back to them.
There are time, I need to do work in a separate computer lab or 2, so I can be away from my workstation that gets internet connection for extended times. Sometimes, nearly large portions of the day, so I'm not going to walk back more than every 2 hours (I could use the break anyways) just to check this, unless I am expecting something important.
I open mine first thing, and it stays open all day. There are a couple people in my office who don't do this. And I don't understand it.
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