When people thank me during the day, I say "sure!" Is that okay? (employee, transaction)

[dc_Dc_dc_dc]

What else can I say?

"No problem" sounds kind of flippant.

"You're welcome" is too formal.

I just say "Sure!" in a friendly tone. I've never gotten flack for it. But do you think I should use a different word?

[Koolkat1]

Sure! ��

[Sockeye66]

I find "thank you" most effective.

Your "Sure!" wouldn't bother me, but take a look at another recent workplace thread and you'll see it doesn't sit well with some.

[Suburban_Guy]

Hmm, sounds just like another thread...

New boss did not like that I used the word "sure"..

[wit-nit]

Business Etiquette: The Correct Way to Respond to a Verbal ‘Thank You’

Two simple words, “no problem,” in response to a “thank you,” may be chipping away at your customers’ goodwill. The service person who replies with this response almost certainly means to acknowledge the “thank you” and is essentially saying “you’re welcome.”

Still, many customers are offended. Some wonder why there would be a problem if the appreciated task is simply part of the employee’s job? The phrase turns the focus back to the employee, implying the client’s need could potentially be a hassle or inconvenience. “No problem”, or worse, “no worries,” can make customers feel as though their gesture of appreciation was taken as an apology for bothering the service person. Some believe the response says the employee views the service as a chore that is taking them out of their way. In addition, others assess the phrase as a careless use of two negative words.

This saying can be interpreted as a flip response that is too informal for use in a business transaction. Some other too-casual culprits include: “sure,” “uh huh,” and “don’t mention it.”
Business Etiquette: The Correct Way to Respond to a Verbal 'Thank You' | The Huffington Post

[Jjury15]

I say no problem, sure, anytime, you're welcome... I say it all. I'm the office go-to person and thankfully my office doesn't give a f* about what I say when responding to a thank you, because I say it all sincerely and with a smile.

Is this what it's come to in the working world now? Good god.

[zilam98]

our customer service training at work (and i work in direct patient care) emphasizes "you're welcome" and no other phrase is acceptable in response to "thank you"--whether from staff, patients or guests. "no problem" hints that the thanking person actually may have bothered the other who helped/gave something.

[mo8414]

No problem is my go to

[LifeIsGood01]

When you say no problem what you are saying in effect is " it's a problem but not a really big one so I will say no problem."

I say you're welcome usually. If someone says thank you but I didn't really expect it or do anything to be thanked for I will sometimes say sure.

[ExpertAnalysis]

Originally Posted by dc_Dc_dc_dc

What else can I say?

"No problem" sounds kind of flippant.

"You're welcome" is too formal.

I just say "Sure!" in a friendly tone. I've never gotten flack for it. But do you think I should use a different word?

You should not say this as it is indirect and it's meaning is questionable. Be direct in your answers - "your welcome" is appropriate. I've had employees under me who said "sure". That wasn't the reason but it was a matter of time before they were fired and saying "sure" is a microcosm of your overall character.