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Location: In a city within a state where politicians come to get their PHDs in Corruption
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OP,
So the guy that sells management theory for living (your professor), claims that management is be all and end all of employee/organization performance? You don't say!
Reality is, being a manager is no different than being a parent, or president for that matter. That is, you're given credit for, or blamed for, things that are often outside of your control.
I think the trainer has been to far removed from the actual working world. Some employees are workable, others are a lost cause.
It's always good to remember that outside events and can influence employee competency.
#1 commercial sales guy had to be fired as a result of mental health issues and over use of pain medication.
Our Inventory clerk was let go because of childcare issues, she had a son that was having severe behavioral problems. We worked with her as much as we could.
I've seen a couple of guys go through divorcees and completely break down. Loose focus, grow a mustache, and trade the Subaru in for a Camaro.
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