Quote:
Originally Posted by G-fused
Terminating someone is not easy at all. Many orgs make people jump through crazy hoops - it is frustrating and time consuming.
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I had a case more than 15 years ago when I "inherited" a new team member after an annual re-org. While his previous reviews were very poor, I always believe in starting a new relationship with no preconceptions so I met with him, asked him how I can help but did ask why he felt he got poor reviews previously. He gave some sound reasons and I assured him it was a new year with a clean slate.
Unfortunately, within a few weeks it was clear that his reviews were indeed accurate, so I had another conversation with him outlining my expectations, and what he would need to do to meet our goals. And then had a follow up call a couple of weeks later; despite his assurances that he would improve there was really no change at all. Many excuses with no real reason.
He was also starting to complain about health issues, his bad back, etc., and that he couldn't really travel (travel of 50% was required in this position.) I communicated that as customer-facing travel was required, the only valid options were to look for another position within the company or to go out on medical leave until the issue was resolved (at this point nothing was documented medically to HR.)
I suspected that he knew if he was going to be let go he'd go on disability first. Our company's policy was that if an employee goes on disability while not on a performance improvement plan you'd have to wait until they return to do anything. Which means you're short a person while still paying for it in your budget.
My predecessor didn't do anything to remedy the situation, or for the company, and decided it was easier just to pass him to another manager than take any action. He also never documented anything. As I just started documenting the issues putting him on a PIP for poor performance would have been difficult.
Ultimately I found a reason that worked around this which HR agreed with - company policy stated that anyone in a position who traveled for work more than 10% of the time was
required to have a company credit card, and he didn't have one (it's really hard to NOT qualify for a company card - you're individually responsible but they don't have the same credit requirements.) I ultimately put him on plan giving him 30 days to get a company credit card as outlined in the policy.
Not surprisingly, within a week of receiving the PIP he went out on disability and never came back to work.
The reason there are hoops are three-fold.
1) To make sure that all managers go through a proper due diligence process, working with HR. You don't want to be discriminatory, or to go against company policy.
2) To make sure that you're in fact looking to let go an underperforming employee, and not a high-achieving one in the wrong position or under the wrong manager.
3) To make sure you have proper documentation so that if there is legal action you and your company are well protected.