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I bought a new Honda almost a month ago. The local DMV called earlier this week that they finally have the paperwork on it in and I can can come down and take care of that when I get a chance.
Just got a call from the dealership that I need to return the car to them. As in give it back. They had 2 2017 white Accords on the lot and say they gave me the wrong one. They want to swap out the cars. The contract has the other car's VIN number on it and so does the DMV paperwork...I just checked the VIN & it does not match. When I called my insurance company last month I took the VIN off the contract rather than off the car so I never noticed it. Supposedly the cars are identical.
Since the dealer is an hour away they're going to drive the other car over and swap them out here.
I expect that the real reason they really want this vehicle back is that if they just change the paperwork, the other car is still going to show as sold and they'll have to take a real bath on it and sell it as used since it has been registered...no?
For my trouble they're offering me 4 free oil changes (synthetic oil so it would cost me in the neighborhood of $80 each if I have it changed locally)...but I have to drive 50 miles each way for them..
OP, this is a really odd situation. Do you really want to give them the car back? Are the cars identical except for the VIN? How many miles have you put on it? You'll be getting a newer car so this could be to your advantage. It seems, technically, your current Accord is unregistered since the DMV has the wrong VIN. The dealer may use your current car as a program vehicle if you swap.
I could see something like this happening. At the Chrysler dealership I worked for we had two cars that weren't identical but they were the same model and the last three digits of the VIN were the same, we almost processed the wrong paperwork for the guy in that case.
As long as the cars are truly identical I don't see a downside. If the inconvenience of driving there for the oil changes makes the offer unappealing you might hit them up for some other form of compensation, but $320 worth of service for maybe $50 worth of gas and a little extra time still doesn't sound bad to me.
If the car are identical. Just swap it out. Heck, I would rather drive to the dealership and do the swap. You may be able to get accessories instead of the oil change.
It is just a simple mistake. there is no reason to try to take advantage of it. The oil change thing is a nice gesture even if you do not use it. You might want to ask them to do the first oil change in the car before they bring it to you, unless they just did it.
They made a mistake and you dont own the car in your posession. You cant insure it. You cant keep it and nothing is to be gained by trying to take advantage of this situation. Swap cars and go on with life.
The other car will go back on the lot as a new car that has a few more miles on it. But so what. It hasnt been titled so it is still technically and legally "new."
Can someone explain to me why they're going the swap cars route vs 'fix the paperwork'?
Is it alot more work to change the paperwork to the VIN that she already has? I'd think that would be the way they would want to do it, and probably how the 'owner' of the vehicle would prefer it be handled..
Can someone explain to me why they're going the swap cars route vs 'fix the paperwork'?
Is it alot more work to change the paperwork to the VIN that she already has? I'd think that would be the way they would want to do it, and probably how the 'owner' of the vehicle would prefer it be handled..
So.. What are the reasons to NOT do that?
The car he's driving hasn't been been titled, so it's still consider new. They would have to sell the other car as used.
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