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Old 04-05-2018, 04:58 AM
 
Location: Brooklyn the best borough in NYC!
3,559 posts, read 2,396,143 times
Reputation: 2813

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I was driving on the expressway on my way back home and a flying object from across the highway went through my bumper and pretty much destroyed it.

The company I Rent from is known for bad reviews and giving customers a hard time when issues occur!

Should I fix the damage on my own and not let the rental company know or should I call and tell them about the accident. Also I worry that they might not even believe that a random object did this!

Suggestions?
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Old 04-05-2018, 06:19 AM
 
1,146 posts, read 1,400,913 times
Reputation: 3687
What do you mean by "Should I fix the damage on my own"? Do you have experience doing bodywork and do you have all of the necessary tools and painting equipment?

If you instead meant to say "Should I bring the vehicle to a body shop and pay for them to make the repairs", I would not recommend that. This is because the body shop will probably report the damage to Carfax or some other similar database. Then you could get in trouble with the rental company. Since you are not the owner of this vehicle, you shouldn't be the one making the decisions on how it is repaired.

You probably should have pulled over when it happened and called the police, and had them make up a police report for you, but it's probably too late for that now. Technically, you shouldn't ever leave the scene of an accident.

Why are you renting a car for Uber in the first place? Is this a common thing that people do? Also, why would it matter if "they might not even believe that a random object did this"? What the hell does that have to do with anything? The vehicle is damaged, it needs to be repaired, and you have no police report or anyone else taking the blame. Doesn't matter if they believe you bashed it in on purpose with a baseball bat or if it was an "Act of God" like you seem to think it was. It's still your fault!

Good luck!

Last edited by bfrabel; 04-05-2018 at 06:35 AM..
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Old 04-05-2018, 06:58 AM
 
Location: Brooklyn the best borough in NYC!
3,559 posts, read 2,396,143 times
Reputation: 2813
Quote:
Originally Posted by bfrabel View Post
What do you mean by "Should I fix the damage on my own"? Do you have experience doing bodywork and do you have all of the necessary tools and painting equipment?

If you instead meant to say "Should I bring the vehicle to a body shop and pay for them to make the repairs", I would not recommend that. This is because the body shop will probably report the damage to Carfax or some other similar database. Then you could get in trouble with the rental company. Since you are not the owner of this vehicle, you shouldn't be the one making the decisions on how it is repaired.

You probably should have pulled over when it happened and called the police, and had them make up a police report for you, but it's probably too late for that now. Technically, you shouldn't ever leave the scene of an accident.

Why are you renting a car for Uber in the first place? Is this a common thing that people do? Also, why would it matter if "they might not even believe that a random object did this"? What the hell does that have to do with anything? The vehicle is damaged, it needs to be repaired, and you have no police report or anyone else taking the blame. Doesn't matter if they believe you bashed it in on purpose with a baseball bat or if it was an "Act of God" like you seem to think it was. It's still your fault!

Good luck!
No I know a mechanic who has fixed my personal car and my family’s cars for years!
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Old 04-05-2018, 07:11 AM
 
Location: Keosauqua, Iowa
9,614 posts, read 21,259,196 times
Reputation: 13670
Quote:
Originally Posted by BrooklynJo View Post
No I know a mechanic who has fixed my personal car and my family’s cars for years!
You didn't throw a rod in the engine, you busted the bumper cover. This repair requires a body man, not a mechanic. And it's a bad idea anyway.

Did you pay for insurance when you rented the vehicle? If so, no big deal, it's taken care of.

If not, do you have full coverage on your personal vehicle? If so, no big deal, turn the car in and give them your insurance information.

If not, fess up and take your beating. You're going to pay for it either way, what does it matter what they think happened to it?
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Old 04-05-2018, 10:50 AM
 
Location: Aurora Denveralis
8,712 posts, read 6,753,680 times
Reputation: 13503
Quote:
Originally Posted by bfrabel View Post
Why are you renting a car for Uber in the first place? Is this a common thing that people do?
Yes, unfortunately. Anyone familiar with the general employment ad world (Craigslist, etc.) is aware that Uber in particular never stops trolling for drivers, with bonuses and weekly-income promises and heavenly choirs. At the bottom of their offerings is a rent-to-drive option that is a terrible economic choice unless a driver can put in 9-10 hours of active driving 5 or more days a week.
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Old 04-05-2018, 07:15 PM
 
Location: Montgomery County, PA
16,569 posts, read 15,261,600 times
Reputation: 14590
What's a "Uber rental?"
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Old 04-05-2018, 07:21 PM
 
957 posts, read 2,020,477 times
Reputation: 1415
Quote:
Originally Posted by HappyRider View Post
What's a "Uber rental?"

The OP is not very clear, but Uber does have deals with Hertz (and maybe some others) that if you drive for Uber you can rent the car you drive. I see the OP is in New York City, and Uber has something separate there with a deal with a bunch of local car dealers to rent/lease cars to use for Uber, and they take the rental payments right out of your Uber pay.

I have no first hand experience with any of this....just know from talking to drivers (as a passenger) and such.

Seems like the rental options include insurance, so the OP should check out what is included in their agreement.
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Old 04-05-2018, 08:34 PM
 
Location: Riverside Ca
22,146 posts, read 33,509,477 times
Reputation: 35437
Quote:
Originally Posted by BrooklynJo View Post
I was driving on the expressway on my way back home and a flying object from across the highway went through my bumper and pretty much destroyed it.

The company I Rent from is known for bad reviews and giving customers a hard time when issues occur!

Should I fix the damage on my own and not let the rental company know or should I call and tell them about the accident. Also I worry that they might not even believe that a random object did this!

Suggestions?

You have car insurance? Go through them.

I usually buy the rental car insurance because if someone/something hits it it’s not my problem.
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Old 04-05-2018, 10:19 PM
 
Location: Montgomery County, PA
16,569 posts, read 15,261,600 times
Reputation: 14590
Quote:
Originally Posted by z28lt1 View Post
The OP is not very clear, but Uber does have deals with Hertz (and maybe some others) that if you drive for Uber you can rent the car you drive. I see the OP is in New York City, and Uber has something separate there with a deal with a bunch of local car dealers to rent/lease cars to use for Uber, and they take the rental payments right out of your Uber pay.

I have no first hand experience with any of this....just know from talking to drivers (as a passenger) and such.

Seems like the rental options include insurance, so the OP should check out what is included in their agreement.
I see. It must take a big bite out of the proceeds. Could the OP have declined insurance and had no insurance of his own either? Would they let him drive away without proper insurance?
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Old 04-05-2018, 10:30 PM
 
Location: Silicon Valley
18,813 posts, read 32,484,481 times
Reputation: 38575
OP, I think you should just let the rental company's insurance pay for it. If they give you a hard time, push back.

Insurance companies nowadays do their very best to deny all claims. It's my belief that they have policies to first deny, then hope the customer simply rolls over and takes it. If the customer fights it, then they start doing their job.

I am in the middle of this garbage myself. My truck was broken into, and they tried denying something that is clearly covered by my policy. So, I said well, I disagree, so unless you want to review the policy and change your mind, I will need the details on how to file an appeal. Doh, they are now reviewing their decision.

Anyway, it should be the rental company who has to fight with the insurance company, not you. But, if any of them give you a hard time, stand up to them and ask for details on how to file an appeal, then hopefully they'll back down. If not, then appeal.
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