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Old 07-20-2016, 01:29 PM
 
Location: Billings, MT
9,885 posts, read 10,969,651 times
Reputation: 14180

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It seems like a wonderful thing, right? Especially if you want to keep track of who and when your kids are getting or making calls.
But, what if the notifications are going to a total stranger half way across the country?
A family in the 906 area code is doing just that!
For some unknown reason, I am getting their FamilyBase notifications sent to one of my email accounts.
Verizon apparently can not do anything about it. Verizon Customer Service attempted to call the numbers that are being reported to my account, but nobody answered, so they left messages. They say that is all they can do. If the emails continue, and I want to get rid of them, my only option is to cancel that email account and open a new one.
I wonder, how much trouble would I get in if I started calling the numbers I get reports on, asking them to stop using my email account? I suspect they are the phones used by kids.
What are the chances that they are committing some sort of "identity theft", using my name on their cell phone accounts?
It is quite annoying that someone else messes up and I have to fix it by changing one of my accounts!
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Old 07-26-2016, 06:20 PM
 
Location: Billings, MT
9,885 posts, read 10,969,651 times
Reputation: 14180
I fixed it.

Any email that comes in with "Verizon familybase" in the subject line just goes away.

I wonder, though, if those people know what their kids are doing late at night (10 PM to 3 AM)...
Oh, well, not my problem!
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Old 07-26-2016, 06:41 PM
 
Location: Tricity, PL
61,661 posts, read 87,041,175 times
Reputation: 131622
You could send an email to the developer, to fix the problem:
https://play.google.com/store/apps/d...e.parent&hl=en
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