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Old 08-19-2008, 01:18 PM
 
Location: Charlotte NC
364 posts, read 635,834 times
Reputation: 179

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Hi, I just recently moved to Charlotte. I still have an ATT phone and now have 3G service here (didn't have it in PA). Well, I am considering changing providers or going to a family plan. Which cell carrier is the best all around?

I have an ATT tilt right now and need to keep a cell phone (don't use many minutes really), unlimited n&w, data (with good speeds), texting.

I've noticed that Sprint is definitely cheaper feature for feature than ATT, but I know I've heard their customer service is awful.

I imagine all the cellular data services are similar around the greater Charlotte area? Anyone with some info, I'd greatly appreciate some help.

Also, I know that suncom is becoming T-mobile soon so I'm wondering if they will have awesome package deals around that time.
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Old 08-19-2008, 01:24 PM
 
Location: Indian Trail, NC
314 posts, read 1,136,686 times
Reputation: 130
I use Verizon for my Blackberry. It seems to work just fine. Although, it is provided to me by my job, so I don't really have any alternative options.
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Old 08-19-2008, 02:06 PM
 
371 posts, read 1,102,255 times
Reputation: 154
What part of town do you live in? Service can vary depending on where you live.
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Old 08-19-2008, 02:19 PM
 
Location: Mooresville, NC
1,619 posts, read 3,873,893 times
Reputation: 3169
I have Alltel wireless internet for my laptop, and I consistently get 1-1.8 meg speeds from the University area, dunno if that helps.
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Old 08-19-2008, 03:06 PM
 
Location: Charlotte, NC
624 posts, read 2,108,936 times
Reputation: 563
Isn't Verizon in the process of acquiring Alltel. I've got Verizon and have always been happy with them. Recently they also rated #1 for both customer service and coverage.

Verizon Wireless ranks No. 1 in customer service | News - Wireless - CNET News.com

If you follow the link, IMO at least, it shows that Verizon after the acquistion will be quite strong particularly in the Midwest and South.

Last edited by MysteryMT; 08-19-2008 at 03:18 PM..
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Old 08-19-2008, 03:24 PM
 
Location: Charlotte NC
364 posts, read 635,834 times
Reputation: 179
I am in the outskirts of the university area. I'm up around Northlake Mall. At least I thought this was university area, but is this the outskirts (upper end) of University or practically Huntersville?
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Old 08-19-2008, 04:23 PM
 
Location: CLT native
4,280 posts, read 11,317,674 times
Reputation: 2301
I was with Verizon and all their prior companies for years (like since the bag phone and installed car phone days). Around 2000 I switched to Cingular, now AT&T, and could not be happier. If you travel abroad you might find a carrier that uses GSM (and a quad band GSM handset) works great.

3G in CLT is OK, hopefully they will turn up the speed soon.
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Old 08-19-2008, 09:44 PM
 
76 posts, read 291,512 times
Reputation: 30
It seems like everyone complains about Sprint but we haven't had any trouble with them (knock wood! ). We switched from Verizon almost a year ago and save about $80 a month for 3 phones, 2 of which have unlimited text and data plans. Plus we get great service and data speeds out here in the boonies just north of Mooresville. (For the record, Verizon worked great too, just expensive.) AT&T 3G service does not work up here; we can only get the slower Edge speeds.

If you do have trouble with Sprint, visit sprintusers.com for help. There are several employees who post there. I've also read that going through Sprint's email support is much better than phone or store support.
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Old 08-20-2008, 03:46 AM
 
Location: NC's southern coastline
450 posts, read 2,322,128 times
Reputation: 367
I know a lot of people who use AT&T for their Blackberries but it's for work and I don't know if they would choose to pay for it personally or if there's something cheaper.

I'm not in Charlotte anymore and I have a personal Blackberry and use AT&T because it has the best coverage where I am for the most reasonable plan that meets my needs (or wants). I would say it is more important to consider coverage area first before you look at the price- don't go by price alone. Go by coverage first even if it costs more. In Charlotte it can depend on what area you're in and also where you travel outside of Charlotte a lot. I needed to make sure (when I lived in Charlotte) that whatever I had also covered te entire territory I drive through on the way to visit relatives because there are some pretty dead/no service areas around for some carriers.
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Old 08-20-2008, 06:09 AM
 
371 posts, read 1,102,255 times
Reputation: 154
I manage about 13,000 cellular devices in the North Mecklenburg area. I'd stay away from AT&T near the lake. As one of the prior posters said, the 3G service up here is horrible.
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