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Old 07-15-2011, 01:50 PM
 
3,528 posts, read 6,535,153 times
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I recently set up my friend's new ATT modem and had to call ATT's support.
During this, I think I was asked to create a password but it's NOT the usual ATT password which we use for the modem and also for email. It was different and I've never had to use it.

I wrote this password down but I can't remember what it's for - is it possible that it's only used when you configure the modem and that's it?

Actually, the ATT person gave me one password and specifically said it was onetime only. And I did have to type it just once. But the one I mentioned above is different and I'm not sure what it's for. I was asked to enter a "hint" for this password.

Last edited by robertpasa; 07-15-2011 at 02:10 PM.. Reason: added one thing
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Old 07-15-2011, 02:31 PM
 
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I just found this page which shows the screens I used. I believe the password I entered was the "PPP" password or DSL Network password, which I've never been asked for.

When would you use the DSL Network password? Do you ever have to type it?

(you have to enter some checkboxes before displaying)

http://www.att.com/esupport/article....id=7Mv-qU3mtmS
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Old 07-15-2011, 02:57 PM
 
3,528 posts, read 6,535,153 times
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I'm also confused about the below article. It says the DSL Network Password is system-generated. However, I thought I created this password during config.

Re: 2wire ask me username and password - AT&T Community Support

(scroll down to where it says [SIZE=2]"2.The DSL Network password is a system-generated password that is used by the modem to authenticate and connect to the network.")

My main concern is, do you ever have to type your DSL Network password, and if so, where?

[/SIZE]
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Old 07-15-2011, 04:39 PM
 
3,528 posts, read 6,535,153 times
Reputation: 1454
I'm sorry, I made some mistakes in #1 and the first line in #2. I'm pretty sure the password I used was the DSL Network Password. There was no other. The lady gave it to me over the phone and I typed it. She said it was for one time use only.
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