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Old 04-18-2014, 01:33 AM
 
Location: Wisconsin
335 posts, read 410,097 times
Reputation: 235

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After checking with community sources there is a common problem that is gradually worsening with Google seemingly in Gmail where you can receive and e-mail but not only are you unable to reply to that email but you nearly instantly lose the webpage . If you attempt to respond the computer locks up and the whole mess mimics a virus but its really Google network that is bugged not the customer. This may resolve in a short time but when relying on urgent communication via e-mails Google is at the very bottom of the list (unless I'm over reacting a bit?)
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Old 04-18-2014, 01:57 AM
 
Location: Tricity, PL
61,743 posts, read 87,194,708 times
Reputation: 131741
Common problem? Never happened to me and I am using Chrome/Google and Gmail for many years ...
Do you have any links to the "community sources"?
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Old 04-18-2014, 05:38 AM
 
10,926 posts, read 22,006,305 times
Reputation: 10569
It's more likely the people affected by this "Google" problem have a computer infected with malware.
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Old 04-19-2014, 12:27 AM
 
Location: Wisconsin
335 posts, read 410,097 times
Reputation: 235
Yeah just finished with Norton Tech support . For starters they removed registry errors including Optimizer Pro
We then ran scans to see if there were any problems detected ...none. So I went back to my Gmail got to my
e-mails but again webpage recovery started right back up and unable to page up or down unable to reply and
I lose the connection and windows explorer as well. With no evidence of malware or viruses its just a strange
problem perhaps with wireless customers but on the internet many are having the same problem without reso-
lution?
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Old 04-19-2014, 12:46 AM
 
Location: Tricity, PL
61,743 posts, read 87,194,708 times
Reputation: 131741
What if you delete Chrome, clean cookies and history, check for malware and viruses, use CCleaner, then log out and turn off your computer, disconnect your wireless modem for 15 minutes, then connect all again, log in, download Chrome and see what happen....
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Old 04-19-2014, 05:11 AM
 
10,926 posts, read 22,006,305 times
Reputation: 10569
Quote:
Originally Posted by Inattentive View Post
Yeah just finished with Norton Tech support . For starters they removed registry errors including Optimizer Pro
We then ran scans to see if there were any problems detected ...none.
Ran scans with what? If they just used their own product they may have missed something. Download and run Malwarebytes Malwarebytes | Free Anti-Malware & Internet Security Software
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Old 04-19-2014, 03:15 PM
 
1,107 posts, read 2,279,919 times
Reputation: 1579
I agree to try Malwarebytes. Also, try disabling google chrome extensions one by one and see if it is a faulty extension/app. Has happened to me more than once.
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