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Old 11-30-2016, 04:47 PM
 
2 posts, read 776 times
Reputation: 10

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i am having problems with my external hard drive. At one time i had it hooked up to the dish unit and it was working perfectly, now it is not.
I tried the hard drive on my computer and it is fine. I tried another hard drive on the dish system and still nothing.
I know the last time that i had to do something to get it to work, but can't remember what that was.
If anyone has suggestions on how to get the hard drive to work, i would appreciate it.
If not i will have to get a new hopper and lose the 300+ videos that i have recorded on the system.
Does anyone know how to get those movies off the old hopper and then on to a new hopper?
Looking for idea's
thanks in advance
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Old 11-30-2016, 07:36 PM
 
Location: SF Bay Area
13,520 posts, read 22,210,193 times
Reputation: 20235
I don't have Dish but you need to provide relevant info if you expect any help:

What Dish DVR version do you have?

"At one time i had it hooked up to the dish unit and it was working perfectly, now it is not."
What is it doing and not doing? Any error messages?

"I tried the hard drive on my computer and it is fine."
What does this mean? Do you see your media files on there?

" I tried another hard drive on the dish system and still nothing."
What does this mean? Dish doesn't see the new drive?

Have you contacted Dish Support or search through their forums?
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Old 11-30-2016, 07:43 PM
 
2,360 posts, read 1,927,834 times
Reputation: 2123
Dish uses a encoder to record the shows, and must use their decoder to watch the show. Just depends on the format on what they use, as i dont have a dish to look at but last i heard they put some DMR on the recording to make sure you cant copy it over to HD.

What you can do is download a trial version of HD sentinal to test the HD health. If it fails, than your SOL.
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Old 11-30-2016, 08:45 PM
 
2 posts, read 776 times
Reputation: 10
what it is not doing is is that the dish dvr is not recognizing the external hard drive. Usually it shows that there is a external hard drive, but now nothing.
I have tried just about everything that i know.
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Old 11-30-2016, 09:01 PM
 
2,360 posts, read 1,927,834 times
Reputation: 2123
Can you plug the same HD into a pc and does the PC recognize the drive?
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Old 12-01-2016, 01:07 PM
 
Location: SCW, AZ
8,414 posts, read 13,554,367 times
Reputation: 8120
Same here, no dish experience but based on the following, the culprit seemed to be the dish equipment:

Quote:
I tried the hard drive on my computer and it is fine. I tried another hard drive on the dish system and still nothing.
Are there any settings/options on the dish, either physically accessed or through the screen of your TV that might be wrong?
You will be better off searching for this on dish vendors web site/support forum and/or looking at the relevant section of the dish user manual.
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Old 12-02-2016, 02:10 PM
 
Location: McAllen, TX
5,947 posts, read 5,528,962 times
Reputation: 6766
If you can "see" the drive from your PC we can assume it's good. If there is nothing important on it, reformat from the DVR and it should work. You will lose any data on the drive but it should then recognize it without problems. You can also call them.

https://www.mydish.com/support/use-ehd
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