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Old 08-04-2023, 09:18 AM
 
1,353 posts, read 788,324 times
Reputation: 835

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It stopped operating. I can see loading new emails: one, two, three, four, but then a new window appears:

Something went wrong.
Please try the recommended action below.
Refresh the application.


I refresh, and refresh...
Same message appears again...
Interestingly Outlook works OK on my other computers!
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Old 08-04-2023, 12:16 PM
 
Location: McAllen, TX
5,947 posts, read 5,470,410 times
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What the the recommended action?

That's kind of important.
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Old 08-04-2023, 01:06 PM
 
Location: Metro Washington DC
15,427 posts, read 25,801,824 times
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Quote:
Originally Posted by gguerra View Post
What the the recommended action?

That's kind of important.
It said “refresh the application” in the OP
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Old 08-04-2023, 02:24 PM
 
1,353 posts, read 788,324 times
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Yes, "refresh the application".
I decided to uninstall Outlook, but it is not on the list of the apps!
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Old 08-04-2023, 02:44 PM
 
1,353 posts, read 788,324 times
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Well, I found the help!
Click on "Office", then "Modify", then "Quick repair".
Problem is fixed.
The question is: why do I need to fix Office every 2 months (usually Word stops to operate)?
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Old 08-05-2023, 04:38 AM
 
230 posts, read 189,387 times
Reputation: 535
I spend more time fixing Outlook issues than any other email client. It sucks. About 6 months ago I bought a lifetime license to Mailbird. I have found it to be a great email client. Once in a while my Outlook.com email account will throw an error. I just remove the account and add it again and all is fixed.
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Old 08-05-2023, 07:06 AM
 
1,097 posts, read 643,412 times
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Quote:
Originally Posted by Maple47 View Post
The question is: why do I need to fix Office every 2 months (usually Word stops to operate)?
I don't know. I pay for it, but only because it is bundled with Microsoft's cloud storage. I also had a problem with Word not running. Sorry Microsoft, you were great in your heyday, but if Office won't run, then I can't be bothered with it. So I installed a free alternative instead.
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Old 08-05-2023, 01:45 PM
 
1,353 posts, read 788,324 times
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Quote:
Originally Posted by fishingupnorth View Post
I spend more time fixing Outlook issues than any other email client. It sucks. About 6 months ago I bought a lifetime license to Mailbird. I have found it to be a great email client. Once in a while my Outlook.com email account will throw an error. I just remove the account and add it again and all is fixed.
Give me a path to remove Outlook account, please. It seems to me it is bundled with Office...
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Old 08-05-2023, 10:14 PM
 
Location: SCW, AZ
8,305 posts, read 13,439,396 times
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Maple, if you like and want to continue using Outlook, I'd suggest you do a little troubleshooting to resolve the issue which might be something simple. It is definitely not normal if it is having issues like this every 2-3 months.
What version of Outlook/MS Office are you using? That would be an important detail to know when troubleshooting software issues.

You could also use Thunderbird which works much better. It is opensource and also has bunch of add-ons/plug-ins that makes it much more functional and enjoyable but your call.

If you are set on removing it, then you would have to select MS Office in the "Programs and Features" list and click "Modify" which will allow you to add/remove Office applications. You can then select the related option by expanding Outlook from the list.
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Old 08-06-2023, 07:15 AM
 
1,097 posts, read 643,412 times
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Quote:
Originally Posted by TurcoLoco View Post
If you are set on removing it, then you would have to select MS Office in the "Programs and Features" list and click "Modify" which will allow you to add/remove Office applications. You can then select the related option by expanding Outlook from the list.
Interesting. What version are you running?

Last edited by akrausz; 08-06-2023 at 08:41 AM..
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