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Old 08-12-2023, 07:07 AM
 
Location: 49th parallel
4,605 posts, read 3,296,304 times
Reputation: 9588

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I have a Dell with Windows 11. I have the cheapest printer available - a Canon wired Pixma MG2522, bought last year. I have always bought these because they do everything I need to do, and when for some reason they go bad, I just toss them and get a new one. So this one was bought last year.

Maybe it has something to do with the driver I installed, since laptops these days don't come with a CD slot unless you buy them, so I didn't use the disc that came with the printer. (In fact I think, if I recall correctly, there was no disc enclosed with this one) The printer will print JPEGs (pictures) but I cannot get it to print PDFs. I know it must have something to do with the settings (I hope) but can't for the life of me figure it out. I have tried saving a document from online in "All files" instead of what it came with, but that didn't work. I am using Edge whereas I always used to use Chrome, could that possibly have something to do with my problems? I would think not but I am really not very techy, but always used to fumble around and get something to work.

I can print things I have created on Libra Office. The particular document I downloaded (a transit schedule) and am trying to print says it is a PDF document.

I will appreciate any ideas. Thanks in advance.
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Old 08-12-2023, 07:16 AM
 
8,628 posts, read 9,131,406 times
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How large is the pdf? Are you sure it is infact a pdf, proper extension, name ect.? Try placing the pdf in Word, or the app you use that does print.
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Old 08-12-2023, 07:18 AM
 
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First step is install the latest printer driver from the manufacturer's website:
https://www.usa.canon.com/support/p/...ftware-drivers

If that doesn't work, install a different program to print the PDF. One option is Adobe Reader:
https://get.adobe.com/reader/otherversions

If that doesn't work, try printing a different PDF.
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Old 08-12-2023, 08:20 AM
 
3,287 posts, read 2,355,019 times
Reputation: 6735
If windows sees the printer.p, it will print pdf. Something up with your pdf viewer
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Old 08-12-2023, 11:44 AM
 
Location: 49th parallel
4,605 posts, read 3,296,304 times
Reputation: 9588
Quote:
Originally Posted by akrausz View Post
First step is install the latest printer driver from the manufacturer's website:
https://www.usa.canon.com/support/p/...ftware-drivers

If that doesn't work, install a different program to print the PDF. One option is Adobe Reader:
https://get.adobe.com/reader/otherversions

If that doesn't work, try printing a different PDF.
Thanks. Before installing the Canon program, I decided to make sure I had Adobe Reader on the computer (probably didn't since it is a new laptop).

I saw two choices: the only difference being one said 64 bit. Which one should I install?
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Old 08-12-2023, 11:45 AM
 
Location: 49th parallel
4,605 posts, read 3,296,304 times
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Quote:
Originally Posted by jmking View Post
How large is the pdf? Are you sure it is infact a pdf, proper extension, name ect.? Try placing the pdf in Word, or the app you use that does print.
Yes, it does say .pdf when I download the file from the internet, (it's a transit schedule so should be done correctly on their end)
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Old 08-12-2023, 11:51 AM
 
1,097 posts, read 642,625 times
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Quote:
Originally Posted by ndcairngorm View Post
Thanks. Before installing the Canon program, I decided to make sure I had Adobe Reader on the computer (probably didn't since it is a new laptop).

I saw two choices: the only difference being one said 64 bit. Which one should I install?
Either one. The 64-bit will probably run a bit quicker, so that's what I choose.
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Old 08-12-2023, 01:06 PM
 
Location: SCW, AZ
8,303 posts, read 13,437,323 times
Reputation: 7975
Quote:
Originally Posted by ndcairngorm View Post
Thanks. Before installing the Canon program, I decided to make sure I had Adobe Reader on the computer (probably didn't since it is a new laptop).

I saw two choices: the only difference being one said 64 bit. Which one should I install?
If you are downloading/installing from www.adobe.com (scroll to the bottom - see attached screenshot), it will automatically download the correct version for your OS.

I actually wanted to ask this; what exactly happens when you try to print the PDF document that you have open on the screen, error message or nothing?
Does the PDF document have images in it and also what is the size of the file?


PS. MS Edge is a basic PDF viewer with no additional print options. Adobe Acrobat Reader would be much better.
My personal preference would be SumatraPDF; fast and light with no Adobe bloatware.
Attached Thumbnails
Printing a PDF-adobe-acrobat-reader-download.jpg   Printing a PDF-sumatrapdf.jpg  

Last edited by TurcoLoco; 08-12-2023 at 01:14 PM..
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Old 08-13-2023, 08:53 AM
 
Location: 49th parallel
4,605 posts, read 3,296,304 times
Reputation: 9588
Quote:
Originally Posted by TurcoLoco View Post
If you are downloading/installing from www.adobe.com (scroll to the bottom - see attached screenshot), it will automatically download the correct version for your OS.

I actually wanted to ask this; what exactly happens when you try to print the PDF document that you have open on the screen, error message or nothing?
Does the PDF document have images in it and also what is the size of the file?


PS. MS Edge is a basic PDF viewer with no additional print options. Adobe Acrobat Reader would be much better.
My personal preference would be SumatraPDF; fast and light with no Adobe bloatware.
What actually happens is nothing. The printer just sits there, doesn't say anything, doesn't do anything. When I'm printing jpeg things it acts normally.

The PDF I'm trying to print isn't very large, two or three route timetables, a couple of pages of info, 4 pages in total. Not long at all. But I've tried several other PDF's in my library of stuff, all of which I've printed before on previous Canon printers. None of them work.
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Old 08-13-2023, 08:55 AM
 
Location: 49th parallel
4,605 posts, read 3,296,304 times
Reputation: 9588
Quote:
Originally Posted by akrausz View Post
Either one. The 64-bit will probably run a bit quicker, so that's what I choose.
Thanks!
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