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LMAO! More than one poster has advised this person to completely remove all their anti-virus.
What the hell is wrong with you people?
Thanks, Tek. The OP would do well to make sure that only one AV is running. After the problem is solved, it would be good to remove McAfee and Symantec; then install something free, like MSE.
If you're trying to "Run" the file you're downloading, try saving it instead, and then run it (by double-clicking on it) once the download has completed. I'm thinking that you may have multiple virus scanners, and they're getting in each other's way when you select "Run". Executing the file manually later rather than immediately after the download completes may allow the virus scanners to finish their work and not interfere with each other.
I'd also consider disabling all virus scanners temporarily, and manually scanning your downloads if you're paranoid, just until you get this problem sorted out.
I just asked someone in the house and they told me that he might of downloaded a virus from a winrar file, but the laptop I am using right now is new, just got it yesterday. Answer these questions:
What happens if I am able to download programs from a different network at a different location like a college using this laptop? Does this mean that there is nothing wrong with the laptop itself? I just got it so it can't be the laptop.
And if it's the wireless router then can using a new one fix the problem?
Does this mean that there is nothing wrong with the laptop itself? I just got it so it can't be the laptop.
Just because you just got it doesn't mean there's nothing wrong with it.
There was one particularly nasty virus that could infect a system over a network - you didn't have to even download anything. The virus would just send a carefully crafted packet to a certain TCP/IP port on a Windows system, and it would be infected. Our IS department was doing some experiments in a sandbox network, where they had an infected system, and a freshly installed but unpatched Windows system, and the new system got infected by the infected system within minutes of being attached to the network. That's all it took to infect the new system, just plugging it into the network
If the problem only appears on your home network, and your laptop works fine elsewhere, that strongly suggest the problem is your wireless router, though that would have been one of my last guesses until you provided this new information.
If you are able to complete your task from a different location, like at the school, then you have isolated the problem to the area where you do have the problem. Probably maybe unknown. Have you done that?
Have you tried any of the other suggestions in this forum? Including verifying whether or not you are using two or more anti-virus programs at one time?
The only way to know if a new router would fix the problem is using a new router. Have you tried any of the suggestions in this forum?
You can get answers all day long. If you don't verify any attempt at resolution then really, you're just wasting everyone's time. You can pay tech support for that.
I'd try what was suggested earlier and change the channel of your wifi router before buying a new one. Maybe you're using the same channel as another household and it's causing interference?
Also, try hooking up with a cable to the router instead of wireless as well.
I am going to try these suggestions soon. And I am not going to uninstall the antivirus programs until I get a new one. Other laptops do not have these 2 antivirus programs and problems still occur.
I am going to try these suggestions soon. And I am not going to uninstall the antivirus programs until I get a new one. Other laptops do not have these 2 antivirus programs and problems still occur.
Sounds like a plan. Just to be clear, you say the other laptops don't have the AV programs but do have the problems.
Remember, you can use ONLY ONE AV program at a time or they will conflict. And, have you uninstalled the AV's from the other laptops or just don't use them?
I am going to try these suggestions soon. And I am not going to uninstall the antivirus programs until I get a new one. Other laptops do not have these 2 antivirus programs and problems still occur.
{sigh}
You are missing the point. You should never have 2 AV programs running at the same time. They see each other as possible viral locations and cause tons of problems. The results from any tests you run while both are on the computer are questionable.
Do not uninstall both, just one. In case you missed it I ragged on those who suggested you remove both. I would suggest to you that you be very cautious about taking advice some anyone who would tell you to do so.
I was the one who initially suggested that two antivirus programs might be the problem. I based that on seeing dialogs from Norton, along with a McAfee icon on the desktop. On closer inspection, the McAfee icon was for Security Scan (a program that just checks for the presence of a virus scanner), not Security Center (part of an antivirus suite), so it's not clear to me whether are not two antivirus programs installed or not.
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