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I didn't read the link but maybe the hotel did something to push him over the edge like bad room service or the wake-up call didn't work...plus, some of those mini-bars' costs are way too high.
I didn't read the link but maybe the hotel did something to push him over the edge like bad room service or the wake-up call didn't work...plus, some of those mini-bars' costs are way too high.
May have had hideous floral wallpaper? Or only basic channels on the TV?...
It is tragic, but a hotel clerk is not a qualified emergency responder within the purview of their position, and expecting that it would be reasonable for the hotel to call the police or to otherwise get involved and breach a guest's right to privacy is an unreasonable expectation. Hotel clerks are also mental health professionals who can perform an assessment of a person's state of mind at the time of check-in, so any description of his condition is not something for which they should be held liable because he was not in immediate danger to himself. Anyone can call and claim to be a spouse, girlfriend, boyfriend, sibling, etc., and the hotel is not responsible to vet the inquiry, especially if they do not know the room number, and are making assertions about the state of the individual who occupies the premises. One could be in a domestic violence situation and be fleeing an abusive spouse, and the abusive partner could use the information from the credit card to try to track them down. There are a host of situations in which the hotel could be liable for divulging information, but the hotel is not a mental health resource center, marriage counseling facility, or anything other than a hospitality and lodging establishment.
I understand the level of grief and wanting to get some sort of justice in the wake of the husband's death, but I cannot see how a hotel would be reasonably expected to have intervened, since the hotel staff did not refuse a police inquiry, rather an inquiry from someone who identified themselves as someone close to the guest in question. There was nothing that the hotel could have done to prevent the suicide as the staff are not qualified to make any assessment in that regard, and the description of the husband did not warrant refusal of service, and a call to the police, since being agitated and nervous are subjective assessments that do not clearly indicate that it would be reasonable to assume the person is a danger to themselves or others.
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All the world's a stage, and all the men and women merely players: they have their exits and their entrances; and one man in his time plays many parts, his acts being seven ages.
~William Shakespeare (As You Like It Act II, Scene VII)
Employees at a Pizza Parlor recently saved a customer's life because he did not place an order for several days. They could have just assumed he was perhaps on vacation.
While the hotel probably has no legal responsibility to check on a customer, it would be prudent to ask, "What could possibly happen if we do not do what this caller asks?" The best case is they get someone there in time to save the customer's life. The worst case is the customer is unhappy about being disturbed. What would you do?
The Pizza people decided to assume that the customer had a problem and got a good outcome. The hotel decided to ignore a potential problem. The outcome was not good, whether there is legal liability or not.
Quote:
Originally Posted by jayden22
guess the marriage wasn't so great otherwise why commit suicide?
People in good marriages commit suicide all the time. Perhaps you should not demonstrate your ignorance about depression online.
Maybe a drunk's family can sue Ford after the drunk drives his Explorer off a cliff?
Well there was that case recently on Maui where one twin sister was fighting with the other and they drove off the cliff killing one. Judging the surviving twin by her life story I wouldn't be surprised if she sued Ford.
Just out of curiosity, what was the age difference? I see they were together 10 years.
What does their age matter? The man who died was 46 and his husband was 58 at the time.
Quote:
Originally Posted by suzy_q2010
While the hotel probably has no legal responsibility to check on a customer, it would be prudent to ask, "What could possibly happen if we do not do what this caller asks?" The best case is they get someone there in time to save the customer's life. The worst case is the customer is unhappy about being disturbed. What would you do?
Since the hotel admitted that he seemed to be acting odd when he checked in, and then to have a family member calling concerned about the individual, I don't see why the hotel wouldn't at least check on the man. No, I don't think its the hotel's fault, but they could have at least been more helpful with the situation.
I didn't read the link but maybe the hotel did something to push him over the edge like bad room service or the wake-up call didn't work...plus, some of those mini-bars' costs are way too high.
Quote:
Originally Posted by flamingGalah!
May have had hideous floral wallpaper? Or only basic channels on the TV?...
Really? Jokes about suicide and depression ? It's not a joking Matter for those living with suicidal thoughts, depression and ptsd and their families. Please show a little compassion
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