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Old 09-18-2014, 01:47 PM
 
Location: Wine Country
642 posts, read 706,343 times
Reputation: 1943

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I had a bad experience on AliBaba and won't use them again. I purchased about $200 worth of products for a little business we had going on eBay. The products arrived quite different from the online catalog and the styles and colors were not represented honestly or accurately. When I tried to get my money back and return the items, the merchant was extremely manipulative. She kept avoiding a resolution, playing dumb and trying to cut contact, hoping I'd just resign and walk away.

I filed a complaint with PayPal, and they got my money back for me. If they deem you're in the right, they really do stand behind you. Thank goodness.
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Old 09-19-2014, 08:51 AM
 
323 posts, read 647,031 times
Reputation: 834
Article on MSN this morning. http://t.money.msn.com/business-news/newsarticle?feed=ap&date=20140919&id=17946275
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Old 09-19-2014, 11:29 AM
 
3,406 posts, read 4,728,983 times
Reputation: 5364
Interesting. So I looked it up on the ever popular Wikipedia:

Alibaba.com, a business-to-business portal to connect Chinese manufacturers with overseas buyers.

Alibaba's consumer-to-consumer portal Taobao, similar to eBay...

"Alibaba — open sesame. Alibaba is a kind, smart business person, and he helped the village. So … easy to spell, and globally known. Alibaba opens sesame for small- to medium-sized companies." (CEO Ma stated)

That's so funny, I never knew or recognized the name was from "Alibaba and the forty thieves". I always thought it a Chinese name and didn't know how to pronounce it.
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Old 10-08-2014, 08:36 PM
 
Location: Living rent free in your head
33,753 posts, read 15,514,335 times
Reputation: 24325
I've bought from Ali Baba and Ali Express everything from computer parts to furniture, and I've never had a problem. They offer very good buyer protection and I've never been ripped off.
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Old 10-08-2014, 08:48 PM
 
Location: USA
234 posts, read 185,867 times
Reputation: 88
Its a legit company but be carefull, chinese company are not as well regulated as our companys here in the US. The worst that can happen is to get screwed by someone a million miles away. Just make sure you do your research before you buy anything.

Good luck
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