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A few days ago I lost all water pressure in a sink in my bathroom. The next day, I lost all water pressure in a shower in a different bathroom (shared wall), and today my toilet stopped working/won't fill with water. On top of that, my water softener has been running for almost 5 hours, trying to fill with water, but it's BONE dry. It is in the basement under the bathroom where I've lost all water pressure.
I can't get a plumber to my house until Wednesday. It's a rental house, so I just have to deal with a management company that doesn't seem to care too much.
In the meantime, I don't want the water softener to break and cost the homeowner even more money.
What should I do???
The water is completely fine/normal everywhere else in the house.
This is their issue and you need to be documenting everything you are doing to tell them about the issue. And the water softener breaking will not be your fault. But it should have an electrical source you can cut off.
San Antonio? Basement? That must be an OLD house. King William, South Town, Monte Vista are the only areas I'm aware of that MIGHT have a basement or a coal bin. The probabilities are high that the house is plumbed with galvanized pipe and it will go to rot from the inside and sometimes, the HIGH mineral content of the Edwards water will condense out enough to completely stop all water flow going thru the pipes. This could be a minor issue and then it could be a major disaster requiring the entire house to be replumbed. I would strongly suggest the management company take control over it and you not touch anything....and that includes the water softener.
Something doesn't make sense here. Water softeners are water-powered. The only thing the electricity does is run the timing mechanism which opens and closes the valves. If it's not getting water, it won't run.
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