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I don't know where else to put this on the forums, so hopefully someone can respond.
My upstairs shower was leaking so I had a plumber come out. He cut a hole in my ceiling and did the repair. During the repair, I heard a loud thud and figured he dropped something. As he was leaving, he didn't mention anything to me. Later that night, I noticed a 1/2" wide gash and a scuff in my Italian made Pottery Barn kitchen table. I've had this since late 90s and it's in perfect shape. I called the office and they said they would ask him. He did admit to dropping something but didn't notice any damage. They offered me $100 refund and $150 off my next plumbing visit. I said no since I didn't know what it was going to cost to repair the table. The estimate I got later was $225.
Today I had a drywall company do the ceiling repair. The original plumber hold was 6", but his repair covered about 15". Is that typical? I also heard him go into my powder room, which is a bathroom we rarely use and I don't have soap in there. He didn't ask, he just used it. Is that weird?
Regarding the first... a reasonable offer that covers your expense. Why didn't you move the Italian made Pottery Barn kitchen table (not sure why that matters!) out of the way, since the leak was above it?
Regarding the second... of course I let people use the bathroom! I would have showed him where it was when he entered.
My upstairs shower was leaking so I had a plumber come out. He cut a hole in my ceiling and did the repair. During the repair, I heard a loud thud and figured he dropped something. As he was leaving, he didn't mention anything to me. Later that night, I noticed a 1/2" wide gash and a scuff in my Italian made Pottery Barn kitchen table. I've had this since late 90s and it's in perfect shape. I called the office and they said they would ask him. He did admit to dropping something but didn't notice any damage. They offered me $100 refund and $150 off my next plumbing visit. I said no since I didn't know what it was going to cost to repair the table. The estimate I got later was $225.
If only a short time has passed, I'd get another table repair estimate and approach the contractor again. Provide the written estimates. A plumbing contractor probably has no clue what repairing a gash in a wooden table might cost. Educate them. Negotiate a settlement for the damage. It shouldn't have happened, but sometimes accidents do. You may not get everything you want to repair a 10+ year old table, but something is better than a kick on the shin.
Today I had a drywall company do the ceiling repair. The original plumber hold was 6", but his repair covered about 15". Is that typical?
Doesn't surprise me. The full damage to the drywall may have extended beyond the immediate hole itself. The area surrounding the actual hole might have been cracked and the paper surface layers torn. The repair doesn't seem unreasonable.
I also heard him go into my powder room, which is a bathroom we rarely use and I don't have soap in there. He didn't ask, he just used it. Is that weird?
Maybe nature called and the toilet in the bath being repaired wasn't available. I know it feels weird to have a stranger walking around your home, but unless you directed him to stay out of that other bath, you hardly ever use it yourselves, and he didn't leave a mess does this really matter?
Last edited by Parnassia; 06-09-2023 at 05:12 PM..
... Maybe nature called and the toilet in the bath being repaired wasn't available. I know it feels weird to have a stranger walking around your home, but unless you directed him to stay out of that other bath, you hardly ever use it yourselves, and he didn't leave a mess does this really matter?
I think the point here was as much about how he couldn't have washed his hands (no soap) as that he may have used the toilet.
Drywall repair was likely bigger in order to find some wood around the hole to screw into.
I don't know where else to put this on the forums, so hopefully someone can respond.
My upstairs shower was leaking so I had a plumber come out. He cut a hole in my ceiling and did the repair. During the repair, I heard a loud thud and figured he dropped something. As he was leaving, he didn't mention anything to me. Later that night, I noticed a 1/2" wide gash and a scuff in my Italian made Pottery Barn kitchen table. I've had this since late 90s and it's in perfect shape. I called the office and they said they would ask him. He did admit to dropping something but didn't notice any damage. They offered me $100 refund and $150 off my next plumbing visit. I said no since I didn't know what it was going to cost to repair the table. The estimate I got later was $225.
Today I had a drywall company do the ceiling repair. The original plumber hold was 6", but his repair covered about 15". Is that typical? I also heard him go into my powder room, which is a bathroom we rarely use and I don't have soap in there. He didn't ask, he just used it. Is that weird?
I would love thoughts.
a) Take the money, you should have moved the cheap table anyway.
b) Framing studs/joists are 16 inches on center, so that explains your 'about 15 inch' hole.
c) Construction workers have to go just like you do. If it were me, I would have asked first, but meh...if he would have left the job to go to a fast food restroom, you probably would have b*tched about that too....?
a) Take the money, you should have moved the cheap table anyway.
b) Framing studs/joists are 16 inches on center, so that explains your 'about 15 inch' hole.
c) Construction workers have to go just like you do. If it were me, I would have asked first, but meh...if he would have left the job to go to a fast food restroom, you probably would have b*tched about that too....?
True
True
True
Pottery Barn stuff is swapmeet quality, anyway.
The plumber likely did the OP a favor, by making sure the "never used" restroom was in serviceable condition. That could have saved another service call....
Now, as far as not having soap in a restroom....GROSS!
Last edited by NORTY FLATZ; 06-10-2023 at 11:28 AM..
Reason: meh
I don't know where else to put this on the forums, so hopefully someone can respond.
My upstairs shower was leaking so I had a plumber come out. He cut a hole in my ceiling and did the repair. During the repair, I heard a loud thud and figured he dropped something. As he was leaving, he didn't mention anything to me. Later that night, I noticed a 1/2" wide gash and a scuff in my Italian made Pottery Barn kitchen table. I've had this since late 90s and it's in perfect shape. I called the office and they said they would ask him. He did admit to dropping something but didn't notice any damage. They offered me $100 refund and $150 off my next plumbing visit. I said no since I didn't know what it was going to cost to repair the table. The estimate I got later was $225.
Today I had a drywall company do the ceiling repair. The original plumber hold was 6", but his repair covered about 15". Is that typical? I also heard him go into my powder room, which is a bathroom we rarely use and I don't have soap in there. He didn't ask, he just used it. Is that weird?
I would love thoughts.
The Seattle area!???
You should be thankful you got anybody to do anything!!!
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