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Old 02-26-2020, 02:15 PM
 
15 posts, read 25,043 times
Reputation: 11

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Early last month in January, MLGW came out and repaired a gas line in front of my house. 2 days later after the gas line was repaired, a MLGW crew came out and poured concrete in the work area. It is going on 2 months and the hole hasn't been filled in with asphalt.

I've contacted MLGW customer service twice. The 1st time I called, a representative sent a ticket. And, someone did show up the next day and nothing was done. The following week, I contacted MLGW customer service again and a representative put me on hold and came back and told me the department has already been emailed about the work area. I asked about the time frame and the rep couldn't give me a time frame.

Has someone been in this situation? If so, what did you do? Also, does anybody know someone in a higher position at MLGW I can contact about this situation? Any help would be appreciated.
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Old 02-28-2020, 11:28 AM
 
1,017 posts, read 1,491,225 times
Reputation: 1039
They may have bundled it with other projects for a subcontractor to do. The weather could also be an issue.
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