Rejected then appealed now no units remaining in same day.. (apartment, housing)

[bkzee]

Hey all! Hoping that someone can give some assistance or might have experience with this. I applied for an apartment with a log of 3xx (2 one-bedrooms, 1 studio) and received a rejection today stating I did not upload all documents. I appealed that rejection about 20 minutes after the notification email because I did upload the documents during the upload period. A few hours later I received an email stating to upload my eligibility documents but when I went to housing connected, it says that there’s ‘No Units Remaining’ for this apartment and apparently another reason states that I do not meet the guidelines for the apartment (not true I’m within the guidelines)… any advice on what next to do?

[WildAboutHarry]

Disregard “No Units Remaining” for the moment. If they system allows you to upload then do it.
Refer to the Handbook. Page 33 Appeals. Also, Page 34
“ H. COMPLAINTS
1. The appeal rejection notice will contain information for the applicant on how to contact the appropriate Agency (HPD or HDC) if the applicant has a complaint.
2. If the applicant’s complaint concerns the rejection of their appeal, the applicant must submit their complaint to the Agency within five business days of the appeal rejection notice’s postmark or sent date to initiate a review. Such a complaint must include a written explanation of why the applicant believes the appeal was rejected in error and documentation to support the explanation.
3. The Agency may require that the Marketing Agent hold a unit depending on the circumstances of the case and if units are available.”

[bkzee]

Originally Posted by WildAboutHarry

Disregard “No Units Remaining” for the moment. If they system allows you to upload then do it.
Refer to the Handbook. Page 33 Appeals. Also, Page 34
“ H. COMPLAINTS
1. The appeal rejection notice will contain information for the applicant on how to contact the appropriate Agency (HPD or HDC) if the applicant has a complaint.
2. If the applicant’s complaint concerns the rejection of their appeal, the applicant must submit their complaint to the Agency within five business days of the appeal rejection notice’s postmark or sent date to initiate a review. Such a complaint must include a written explanation of why the applicant believes the appeal was rejected in error and documentation to support the explanation.
3. The Agency may require that the Marketing Agent hold a unit depending on the circumstances of the case and if units are available.”

The system doesn’t allow me to upload although I received the upload to housing connect email earlier today. I think I may have to do (2)