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Old 03-26-2023, 02:48 PM
 
8 posts, read 4,740 times
Reputation: 10

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Hi,


I've been asked to submit additional documents to Housing Connect. I can't seem to upload the documents because I have to make the screen really small first before trying to upload the additional documents because of the documents already in there.


When I make the screen small, I can't see what I'm doing and then I get kicked out before I am able to upload.


Can anyone help me with this? Doesn't seem like it should be so difficult. Maybe I'm missing something or not doing it the right way?


Thanks for your help!
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Old 03-26-2023, 06:07 PM
 
16 posts, read 13,423 times
Reputation: 10
When you receive a request to submit documents there is always a property manager name number and email that is listed on housing connect. If you are unable to submit online reach out to the property manager stating that you were unable to submit online and you would like to submit by email if possible before the deadline. At that time the property manger will forward your email request to the appropriate person and that person will then reach out to you to submit the documents to them.
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Old 03-28-2023, 01:45 PM
 
293 posts, read 222,929 times
Reputation: 57
I’ve had the same problem! I have only managed to make that scroll work on an iPad.
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Old 03-28-2023, 04:51 PM
 
16 posts, read 13,423 times
Reputation: 10
Any time there is an issue with uploading documents please always reach out to your your property manager, or the company itself do not lose your opportunity for a possible apartment due to having issues submitting online . They can always accept your documents by email. As long as you are within your deadline. Once a deadline passed you do have to appeal, but why go through all of that
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Old 03-29-2023, 11:49 AM
 
44 posts, read 47,158 times
Reputation: 16
Are you using Chrome as the browser? I had issues with Safari but could make it work with Chrome.
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