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Old 01-12-2024, 11:08 AM
 
83 posts, read 31,216 times
Reputation: 24

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I am in the middle of appeal process for miscalculation of my annual income. The Marketing Agent uploaded a calculation sheet on Housing Connect yesterday showing how they averaged my most recent 4 paystubs. However, I was on an unpaid leave for over one month so for one month I didn't receive any income, for another I got less than my usual monthly income. Although I provided other 6 months' paystubs to show my monthly income, the Marketing Agent still averaged the most recent 4 paystubs which makes my income not meet the minimum income requirement. Since I have already submitted the appeal three days ago, I cannot upload any more explanation or supporting documents now. I have already sent the Marketing Agent an email pointing out this error but I am afraid they will ignore my email and reject my appeal. I wonder if there's any other way to resolve this? Thank you!

Last edited by StellaNYC; 01-12-2024 at 12:15 PM..
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Old 01-18-2024, 02:11 PM
 
83 posts, read 31,216 times
Reputation: 24
Update: Although the marketing agent confirmed receipt of my additional appeal documents submitted through email, they never looked into it and rejected my appeal. Will complain to HPD then.
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