Beach Haven Apartments Management, Brooklyn (lease, credit, transfer)

[SvMudrik]

Avoid dealing with management! After living 15 years I’m unable to switch to another apartment.
In December 2011 I applied and pay $200.00 fee application for transfer and fee to checking my history credit and every time I’m calling the management I have been told that they are very busy now and don’t have time for me.
If someone knows how I can reach someone from the Main Office, not at Ave. Z. I always refereed to the same person, no matter if I asked supervisor or someone else.
If you come in there they treat you as you are visiting a prison, you still have to talk with the phone, behind the glass if you are lucky.
It’s really upsetting, my lease expires in May and I don’t have clear answer.
I think I deserve better after paying my rent regular always in time