HANAC is non-profit community organization and they are part of a network of providers in the Weatherization Assistance Program (WAP). The WAP is a federal program that provides energy efficient improvements to low income households. It is administered at NY state level through New York State Homes and Community Renewal aka DHCR. It is possible that even though your family is not eligible, your building as a whole may be eligible if the majority of the people in your building qualify for the program. If so you may still be able to get the benefits of the program. Which may include improvements such as new windows, refrigerators, a new boiler, etc. In order to verify if the building is eligible they need all the tenants to be income qualified which is done through an application.
Weatherization Assistance Program (WAP)