Sears Closing Brooklyn Store, Its Last Outpost in New York City (live in, building)
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Nobody's mentioning how greedy SOB's from the "producer class" sucked the company dry just like they did with Toy'R us. A few people made themselves very rich destroying iconic US companies. I do not for a second believe that there isn't room for a brick and mortar toy store in a 1st world economy. Sears needed a facelift and a expansion of it's online business. Instead some guys came in and pocketed millions to basically destroy a company and lay all of it's employees off. That's the American way.
Get an MBA, play golf with the right people, find a big company in transition, tell everyone you are the guy needed to "streamline" and "modernize" the company. Pay yourself exorbitant fees, do stock buybacks to make yourself even richer, and then when the whole thing collapses, claim you did everything you could to save the company..in other words lie while you are buying your yacht, leaving a smoldering wreck.
Nobody's mentioning how greedy SOB's from the "producer class" sucked the company dry just like they did with Toy'R us. A few people made themselves very rich destroying iconic US companies. I do not for a second believe that there isn't room for a brick and mortar toy store in a 1st world economy. Sears needed a facelift and a expansion of it's online business. Instead some guys came in and pocketed millions to basically destroy a company and lay all of it's employees off. That's the American way.
Get an MBA, play golf with the right people, find a big company in transition, tell everyone you are the guy needed to "streamline" and "modernize" the company. Pay yourself exorbitant fees, do stock buybacks to make yourself even richer, and then when the whole thing collapses, claim you did everything you could to save the company..in other words lie while you are buying your yacht, leaving a smoldering wreck.
Yes, because I said "here is the entire story of Sears demise".
I said "nobody's mentioning", so that implies something was left out, not that this is the entire story. : smack:. Reading comprehension is an important skill.
The person who should have been responsible for making the changes Sears needed: expanded online business, faster check outs, brighter looking stores...took none of those initiatives, and made a lot of money in the process.
Oh yeah, I almost forgot why I stopped going there. A few years ago when I was looking to buy a snowblower and noticed that the price online for one of their 2-stage Craftsman's was about $500 but when I got the store the price was significantly higher. I think it was around $630-650. So I found a clerk and told him that I wanted to purchase the snowblower but the online and store prices varied and asked him to adjust the price according to the online price. He told me that they can't adjust the prices in store and that I would need to purchase it online then chose store pickup. WTF?
I got a little annoyed and told the guy that I'm here, I don't want to go through that nonsense and they should honor the online prices. He shrugged his shoulders and said there was nothing he could do about it. I walked out and never went back. This was the Sears at the Green Acres mall. What a stupid policy. The store was run like some crappy union shop.
Oh yeah, I almost forgot why I stopped going there. A few years ago when I was looking to buy a snowblower and noticed that the price online for one of their 2-stage Craftsman's was about $500 but when I got the store the price was significantly higher. I think it was around $630-650. So I found a clerk and told him that I wanted to purchase the snowblower but the online and store prices varied and asked him to adjust the price according to the online price. He told me that they can't adjust the prices in store and that I would need to purchase it online then chose store pickup. WTF?
I got a little annoyed and told the guy that I'm here, I don't want to go through that nonsense and they should honor the online prices. He shrugged his shoulders and said there was nothing he could do about it. I walked out and never went back. This was the Sears at the Green Acres mall. What a stupid policy. The store was run like some crappy union shop.
Everything about their customer service experience sucked. It took forever to get off a line because they asked everyone about the rewards, then you couldn't retrieve the rewards because you didn't know your pin, then they asked everyone if they wanted to sign up for a credit card, and and if someone god forbid said yes, the process would take like 10 minutes. They call somebody to run their credit, etc. I'm trying to buy a pair of socks or a wrench, it can't take this long. Any sensible person in charge would have shut that whole process down in 2 seconds. You go to Target, you are out the door in less than 5 minutes after you find what you need.
A new CEO should have focused on these aspects of what made the stores seem obsolete. Lampert basically never left Florida and saw the company as a pool of assets to squeeze all the value out of.
Oh yeah, I almost forgot why I stopped going there. A few years ago when I was looking to buy a snowblower and noticed that the price online for one of their 2-stage Craftsman's was about $500 but when I got the store the price was significantly higher. I think it was around $630-650. So I found a clerk and told him that I wanted to purchase the snowblower but the online and store prices varied and asked him to adjust the price according to the online price. He told me that they can't adjust the prices in store and that I would need to purchase it online then chose store pickup. WTF?
I got a little annoyed and told the guy that I'm here, I don't want to go through that nonsense and they should honor the online prices. He shrugged his shoulders and said there was nothing he could do about it. I walked out and never went back. This was the Sears at the Green Acres mall. What a stupid policy. The store was run like some crappy union shop.
I asked the same question (store price vs. catalog price), about some other item, a number of years ago. What the store clerk told me is that after you add in the shipping charge, for the catalog item, then the prices are the same.....
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