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Old 10-31-2021, 02:24 PM
 
72 posts, read 158,693 times
Reputation: 36

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I just signed up for the NY E-Z Pass online on Friday night.
I immediately received an email with an account number stating that my account was established successfully. Next day I curiously attempted to log in. I was unable. "Unable to verify sign in data"
Do I have to wait until I receive my transponder to log in? Anyone have experiences?
How long does it typically take for the transponder to arrive in the mail?
Thanks for the help !!
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Old 11-04-2021, 01:37 PM
 
Location: NY
16,028 posts, read 6,831,160 times
Reputation: 12279
No.
You should be able to login without problem.
Take a deep breath and try again.
It is probably something simple.

If you still have problem try calling EZpass at 1800 697 1554


Update:
I just tried to login. It appears their system is down.

Last edited by Mr.Retired; 11-04-2021 at 02:15 PM..
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Old 11-05-2021, 05:22 PM
 
Location: Del Rio, TN
39,861 posts, read 26,482,831 times
Reputation: 25753
Pathetic isn't it? The tolls on the NY State Thruway were originally sold to the public as a means of paying for the thruway and would be phased out. That was when, sometime in the 1950s? I left NYS nearly 30 years ago. Guess what? Most states are managed competently enough and are not so greedy as to need to throw another tax to use the roads their fuel taxes and income taxes have already long-since paid for.
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Old 11-07-2021, 06:52 AM
 
Location: NY
16,028 posts, read 6,831,160 times
Reputation: 12279
Quote:
Originally Posted by Toyman at Jewel Lake View Post
Pathetic isn't it? The tolls on the NY State Thruway were originally sold to the public as a means of paying for the thruway and would be phased out. That was when, sometime in the 1950s? I left NYS nearly 30 years ago. Guess what? Most states are managed competently enough and are not so greedy as to need to throw another tax to use the roads their fuel taxes and income taxes have already long-since paid for.
Agree...............and with the Government trillion dollar infrastructure handout you
think tolls will go down to encourage travel to help pay for the expense?

Nope.............it will probably only rise!
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Old 11-07-2021, 06:55 AM
 
Location: NY
16,028 posts, read 6,831,160 times
Reputation: 12279
Quote:
Originally Posted by denniswilson View Post
I just signed up for the NY E-Z Pass online on Friday night.
I immediately received an email with an account number stating that my account was established successfully. Next day I curiously attempted to log in. I was unable. "Unable to verify sign in data"
Do I have to wait until I receive my transponder to log in? Anyone have experiences?
How long does it typically take for the transponder to arrive in the mail?
Thanks for the help !!
The only option was to change username and password.
Must be in house scrubbing to avoid hacking every couple
of months resulting in customers updating their personal
information including passwords.
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Old 11-07-2021, 06:55 AM
 
93,193 posts, read 123,783,345 times
Reputation: 18253
Quote:
Originally Posted by Mr.Retired View Post
Agree...............and with the Government trillion dollar infrastructure handout you
think tolls will go down to encourage travel to help pay for the expense?

Nope.............it will probably only rise!
Ironically, many of the states that people move to have also incorporated tolls on select highways as well. Some have removed them, but some have added them recently too.

To get back on topic, is the system back up and running?
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Old 11-16-2021, 05:01 AM
 
72 posts, read 158,693 times
Reputation: 36
Sorry for the late reply on the outcome. I called the EZ-Pass 800 number on that Monday and a very nice agent answered the phone immediately. Together we reset the account. Everything is now in order. My device arrived in 2 days. All is well. Thanks everyone in this great community for your replies !!!
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