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Northeastern Pennsylvania Scranton, Wilkes-Barre, Pocono area
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Old 06-17-2008, 12:43 PM
 
50 posts, read 103,139 times
Reputation: 47

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Starting to get back into the camping scene again and does anyone know who has better customer service after the sale - Cabelas or REI? Thanks.
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Old 06-17-2008, 04:51 PM
 
Location: Dallas, PA
1,418 posts, read 3,583,290 times
Reputation: 602
Quote:
Originally Posted by formerdrunkenSP View Post
Starting to get back into the camping scene again and does anyone know who has better customer service after the sale - Cabelas or REI? Thanks.
We've never had anything but excellent customer service with Cabelas!
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Old 06-17-2008, 09:09 PM
 
Location: SW Durham, NC
1,219 posts, read 3,293,398 times
Reputation: 945
Stopeed at Cabelas on a roadtrip and purchased some pants. Was pleased to hear they would do alterations for free while we waited. The guy who did them did a terrible (understatment) job on them and tried to pass them off to us as job well done. Even his boss was unresponsive to this guys poor customer service. I was shocked! Bass Pro Shop and REI would be my pics.
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Old 06-18-2008, 04:17 AM
 
Location: Summerville,SC formerly Long Island
159 posts, read 457,997 times
Reputation: 91
I have dealt with Cabela's frequently for over 15 years, they are the best. I have never had a problem with returns. I once returned a rod and reel that I had for over a year. Best customer service, best selection, best prices.
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