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Old 09-19-2019, 11:26 AM
 
23,177 posts, read 12,253,787 times
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Quote:
Originally Posted by Lowexpectations View Post
I’m not exaggerating the prospect of delay. Think of all cc transactions that are not in person. E-com/online retail can and would face delays in processing/shipping orders

Autopays on a credit card are fine even if it goes wrong. It’s easy to take care of. I have everything I possibly can charging automatically on my CC

I’m just telling you the CC companies, retailers wouldn’t support it and subset of consumers would start to complain when they saw delays. The protection isn’t needed hence my commentary, I’m not against consumer protect but I am pointing out that it’s largely unnecessary and wouldn’t be supported by two of the largest groups involved

Online transactions pose no delay at all. If it takes you a minute or even ten minutes to respond Approve, it doesn't affect other people placing other orders.


Autopays are not easily taken care of when it goes wrong. Just ask the thousands who continue to get dinged monthly for subscription services they canceled. They waste time on the phone with customer service, get promised it;s all been corrected, then next month... ding again.


Retailers have a good reason to support it - reducing chargebacks. CC companies have a good reason to support it - increased consumer confidence leading to increased usage.
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Old 09-19-2019, 11:57 AM
 
106,842 posts, read 109,092,448 times
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Quote:
Originally Posted by oceangaia View Post
Online transactions pose no delay at all. If it takes you a minute or even ten minutes to respond Approve, it doesn't affect other people placing other orders.


Autopays are not easily taken care of when it goes wrong. Just ask the thousands who continue to get dinged monthly for subscription services they canceled. They waste time on the phone with customer service, get promised it;s all been corrected, then next month... ding again.


Retailers have a good reason to support it - reducing chargebacks. CC companies have a good reason to support it - increased consumer confidence leading to increased usage.
Meh ...we pay everything via autopay ...been doing it for many many years ..never once hit a snag..we have no bills actually that come up monthly that don’t auto pay at this point
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Old 09-19-2019, 01:05 PM
 
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Quote:
Originally Posted by mathjak107 View Post
Meh ...we pay everything via autopay ...been doing it for many many years ..never once hit a snag..we have no bills actually that come up monthly that don’t auto pay at this point

Same here. My suggested feature would be optional. You don't need it or you don't want it? Don't enable it.


But you can't deny that in every discussion on aut-pay there is a segment that refuses to use it because they don't trust ir and want "control". They worry about recurring charges that won't stop when the service is canceled or runaway bills because of errors. This feature would give them much of that control.


If you're a business, do you want 75% or 90% of customers on auto-pay? I think auto-pay saves businesses money by reducing late payments or non-payments.
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Old 09-19-2019, 01:33 PM
 
26,194 posts, read 21,634,748 times
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Quote:
Originally Posted by oceangaia View Post
Online transactions pose no delay at all. If it takes you a minute or even ten minutes to respond Approve, it doesn't affect other people placing other orders.
It effects the place you are purchasing from for sure and it would by that cause result in some delays of processing/shipping and ultimately delay in the customers receiving items

Quote:
Autopays are not easily taken care of when it goes wrong. Just ask the thousands who continue to get dinged monthly for subscription services they canceled. They waste time on the phone with customer service, get promised it;s all been corrected, then next month... ding again.
If it’s being paid by credit card it’s is. Cancel the card and have it reissued, no more unwanted charges


Quote:
Retailers have a good reason to support it - reducing chargebacks. CC companies have a good reason to support it - increased consumer confidence leading to increased usage.

You lost two positives but I promise I wouldn’t outweigh the downsides to the both companies. It will cause delays and credit cards already have liability protections in place
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Old 09-19-2019, 02:21 PM
 
23,177 posts, read 12,253,787 times
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Quote:
Originally Posted by Lowexpectations View Post
It effects the place you are purchasing from for sure and it would by that cause result in some delays of processing/shipping and ultimately delay in the customers receiving items

If it’s being paid by credit card it’s is. Cancel the card and have it reissued, no more unwanted charges

You lost two positives but I promise I wouldn’t outweigh the downsides to the both companies. It will cause delays and credit cards already have liability protections in place

If you have this option set then you know to look for the approval when you make an online purchase. If you don't approve it promptly, then the only one affected by the delay is yourself.


Sure, compare the hassle of canceling a card and notifying a dozen or so auto-pays with new card info against simply enabling an option in your account and clicking on Approve when you make a charge (within the parameters requiring approval).
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Old 09-19-2019, 02:24 PM
 
Location: Florida
943 posts, read 1,199,748 times
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This breach is just what fraudsters needed to get away with so much $hit. My score is declined hard because of this and still in the process of repairing/attempting to fix it. Reviewing LifeLock at the moment, since I got that with my former employer after leaving.
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Old 09-19-2019, 03:06 PM
 
26,194 posts, read 21,634,748 times
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Quote:
Originally Posted by oceangaia View Post
If you have this option set then you know to look for the approval when you make an online purchase. If you don't approve it promptly, then the only one affected by the delay is yourself.
So do you know exactly when merchants are going to run the card? For a lot of people the answer is no. Also some folks won’t always have their phones on them. The delay would also impact the merchants not just the purchaser

Quote:
Sure, compare the hassle of canceling a card and notifying a dozen or so auto-pays with new card info against simply enabling an option in your account and clicking on Approve when you make a charge (within the parameters requiring approval).

One I’d maybe have to do never to once every couple of years. Your option for a lot of people could require 30-200 approvals a month
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Old 09-19-2019, 03:17 PM
 
8,268 posts, read 3,516,036 times
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I haven't received an email asking me to confirm anything.
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Old 09-19-2019, 03:25 PM
 
Location: Boston
20,166 posts, read 9,069,121 times
Reputation: 18870
Been doing auto-pay since the 90's. Never had a problem. I tell them the exact date I want the recurring expense to be paid every month.
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Old 09-19-2019, 03:29 PM
 
106,842 posts, read 109,092,448 times
Reputation: 80277
I will bet many of those afraid of autopay are the same people who call investing in index funds gambling or playing the market
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