Jefferson Hospital vs. Hospital of the University of Pennsylvania

[FindingZen]

Originally Posted by bryson662001

HUP is #9...... Jeff didn't make the honor roll.
Best Hospitals 2010-11: The Honor Roll - US News and World Report

When that report breaks down the rankings by metro area, however, Jeff finishes second.

Best Hospitals in Philadelphia, PA - US News Best Hospitals

Not that I'm a Jefferson cheerleader or anything...just putting it out there in the interest of full disclosure.

[bryson662001]

Originally Posted by bryson662001

1. HUP
2.Jeff
3.Temple
4.Christiana
5. Hanahamann and Pennsylvania tied

All of these different reports seem to be based on the same magazine article from U.S.News and World Report which is after all just a magazine so I agree that this thread is giving HUP an unfair advantage. Never the less I stick by my personal experiences that favor HUP by a wide margin.

[Steve MacSweenie]

Hup is horrible. They treat the patients and staff like garbage and they have too large a number of student doctors who are not being properly trainied or monitored. So becareful when going to HUP (especially Pennsylvania Hospital)

[bryson662001]

Originally Posted by Steve MacSweenie

Hup is horrible. They treat the patients and staff like garbage and they have too large a number of student doctors who are not being properly trainied or monitored. So becareful when going to HUP (especially Pennsylvania Hospital)

Were you treated at 9th and Spruce or in University City?

[Anonymous8929]

I'm currently inpatient at Jeff and this was sort of a last resort situation as I was previously a GI patient at HUP and Penn Presbyterian. Presby has single rooms and my actual GI physician was great but the impatient experience is horrendous. I wouldn't tell anyone to go there. I didn't want to leave hup but the "best" GI physician in the country at HUP called me up one night after I had a particularly bad episode of blood loss and he said he didn't know what was wrong or how he could help me and that I should try this doctor at Jeff. HUP is in no way perfect--the double rooms, the invasion of privacy the lack of amenities or resources for patients--that's pretty much everywhere. Jeff, however does have newer rooms and more single rooms available than most. In addition each room has a state-of-the-art tv that connects to the Internet as well as a whole lot of other stuff but you have to pay for it--after ten days they don't charge you but at penn phone and tv is free....so depending on your needs, that might influence one over another. For myself, neither really matters but having a single room is great. This way when I scream in pain, I'm not waking a patient up that's laying right next to me but rather the patient that's laying next door. But let's be real--there are much better hospitals throughout the country. I actually ended up being inpatient at Northwestern in Chicago and those rooms and the overall care beats any Philadelphia hospital (except CHOP).

I actually completely agree with the post saying that they ignore those in pain. I'm currently one of those patients and I'm amazed at how little they care about pain here. I'm a fairly young patient but with an extensive medical past and I look even younger so this entire hospital stay, I've been belittled, degraded, and lied to nonstop. At most hospitals they give you what is considered a daily care plan which is basically a medication list. At Jeff they tell you that you're not allowed to get one. The only way you can is by filling out a medical record request and submitting it through the med rec office on a weekday between 9-5. That's right. I can even have a sheet of paper that lists what they're giving me. I'm not an idiot. I can read. So what I've done is basically every shift of every day I've asked my nurses which prn meds (by request) are due when and then I just write it all down. The worst is that the company physicians don't tell me when they're making a change in medicine so the only way I find out is when I feel like I need it and ask for it and then my nurse informs me that it's no longer available. A few other annoyances are the fact that they take the longest to respond to a call bell. I **** you not I waited over an hour and a half for someone to come in multiple times. The food is terrible but it's terrible just about everywhere (au Bon pain is nearby if you have family or friends that are willing to bring it to you). The only positive thing I can think of is that it's the cleanest hospital out of the three. To be completely honest I've never seen anyone clean the HUP showers but I know they clean the showers at Jeff daily....they don't spot clean. They wipe down the doors, handles...everything but the windows.

The thing that just really bothers me is that I have been compliant in trying everything they recommended for pain for the past week and I'm in the worst pain of my life and several doctors have seen me convulse, vomit, lose blood, develop a fairly high fever, have a pulse so high I should've been having a heart attack. And they just stare with their eyes glazed over as if I should be fine on my own. I feel like I would only get pain relief here if I were an oncology patient. They also don't discuss procedures with you...I have an anesthesia issue where not much works well for me and I wake up...for everything I've ever had I've gotten propofol and I asked about it and every doctor nurse and med student leading up to the procedure said they didn't know or thought that they could address it on the day. I roll down and ask and they say "no sweetie we don't do that. No hospital does. Youre probably thinking of this other procedure." I've had that procedure at least 8 times before in my life and at HUP and presby and I've been given propofol every time. If I didn't know that, I would've just gone along with it and I would've come out in even more pain than I already had. I'm a legal adult and they sent me the child life specialist. She brought me playdoh and Magic markers. I'm not kidding. There are so many ways in which jeff screws up I honestly can't even believe that I'm still here. I should've walked out last week. Oh and I take a certain medication at home that's an injection but works better when given IV....when I got there I said that it works well and gave them my med list and they said it wouldn't be a problem. The whole time I felt like it wasn't working but I was afraid to say anything...then. I look at the bag of meds itself and notice that I was being given a quarter of the dose I typically get. I tell the nurse--"we don't go above that dose at Jeff. It's a policy." I then talk to the doctors and they say "oh it's not a policy...well increase it." They doubled it so I was getting half of my typical dose. It took them four days to finally bring it up and since they did that, they took away another med that helped with the same issue. So my symptoms barely improved.

Overall I think that jeff is absolutely disgusting and that unless you are new to being a patient and you have an acute issue or something through the headache clinic or Rothman, you're going to be lied to many times and you will experience unnecessary pain and frustration. Because of this stressful experience I asked if there was a therapist or someone available. They said either I ask for pastoral care (which is a volunteer that I believe is not bound by hippa) or psychiatry. I actually asked psychiatry to come and all they did was ask what insurance I had and once I told them they said that they didn't accept it so I'd need to find someone else. Even though I was inpatient and wanted to just speak to someone. It was like they were unwilling to do anything unless they knew they would get paid in the long run on multiple occasions. Before I even decided to ask them I was curious how hippa and doctor patient confidentiality came into play with psychiatry...I asked the nurses and once even a nurse manager. None of them knew. None. Does that really ensure confidence?

I can't believe I'm about to say this but im seriously considering jeff to be worse than presby.

Oh and just a heads up to those that are difficult sticks--phlebotomy and the nurses are extremely unskilled here. I had absolutely no bruises because I have a picc and all they needed to do was draw cultures....I've been stuck 14 times this far today and nothing. I have veins, they've always been able to get something every day for labs at the other hospitals but here they act like I have no veins. Also on several occasions phlebotomy has not used alcohol wipes and had reused a needle. As in they stuck me, didn't get a blood return, took it out, and used it again on another spot on my arm. This has happened several times and I told my nurses and they said that this is a problem they've been having for a while. That's a huge problem.
Take what you will from this but I have over 20 years of patient experience.

[kyb01]

Originally Posted by Anonymous8929

Take what you will from this but I have over 20 years of patient experience.

You bump a nearly 3 years old thread and then you have given no evidence, in this rant-ish post, that you've dealt one single time with anyone from quality assurance at any of these institutions. Try it.