These are the attitudes and qualities required of a competant and ethical Counsellor:
Attitudes and Qualities of a Counsellor - The Counsellors Guide (UK)
Having read the transcript of her complaint, her attitudes show that she is incapable of actually practicing as a Counsellor because she believes she knows the "absolute truth" for everyone. ie she thinks HER beliefs are the only valid ones regardless of the client's values and beliefs.
She appears to have no concept of empathy and is incapable of being non-judgemental. In other words - she is incapable of actually counselling ANYONE, not just homosexuals.
I'm glad the university did what they did instead of unleashing this person on the general public - especially vulnerable teenagers.