TWC customers in Raleigh will see free speed increases (Holly Springs: FIOS, pictures)

[DGMayor]

https://www.youtube.com/watch?v=1ytCEuuW2_A

[js33]

Originally Posted by Sherifftruman

I can find at least a couple dozen people posting on like three different forums going back a couple months saying that reps have told them either on the phone or in chats that it was 10/2. So, is definitely possible that they were all just one person making stuff up as a long con or more likely someone at Time Warner put that date in the system somewhere.

So, I'd say it's not unreasonable for people to believe what they are told, when they can come online and see others posting the same thing.

I would 100% trust what actual Maxx customers tell me their experience was vs a poorly trained TWC rep making $10/hour.

[js33]

Originally Posted by guitarguy316

Why would they say 10/2 then?

Because it's Time Warner Cable. It's what they do.

[Sherifftruman]

Originally Posted by js33

I would 100% trust what actual Maxx customers tell me their experience was vs a poorly trained TWC rep making $10/hour.

I hear you, but if there is confusion on the dates, it's 100% TWC causing it, even more so than the typical CSR who will make up random stuff.

[Apexwood]

Also confirmed on chat that my date has moved to 11/3, 27502 zip code

[hilltown]

What a bummer if we're all pushed out to November 3.

For what it's worth, TWC Chat confirmed that 27511 is one of the zip codes being delayed.

[igolfchip]

Originally Posted by SFspiderman

Multiple reports on dslreports forums that the 10/2 date TWC was quoting as recently as yesterday has been pushed back to 11/3.

RALEIGH,NC Maxx rollout. 16 X 4! - Time Warner Cable | DSLReports Forums

Several people here will be very pleased to note it's a Tuesday.

Good one

[igolfchip]

With the delay, was anyone able to complain sufficiently to get a discount or free month(s)?

[Carylinian]

27513 also pushed back to 11/3. Just in time for after Halloween parties

[js33]

Originally Posted by igolfchip

With the delay, was anyone able to complain sufficiently to get a discount or free month(s)?

Good luck with that. I'd say there's a 0% chance TWC is going to give you a discount because an online rep told you 10/2 is when you are getting a speed increase. Their services always say "up to" a certain speed. That way they don't have to guarantee a specific speed. Making a call to complain about this subject is a complete waste of time.