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Old 04-09-2022, 07:36 AM
 
Location: NC
1,342 posts, read 733,758 times
Reputation: 1536

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Quote:
Originally Posted by pierretong1991 View Post
Just pulled up the email and the email address it came from was membership@cuseum.com and the subject was "Your New Membership Card - <Name>" (received on April 1st)
Thanks for posting this! I ignore most non-critical emails, so I missed that they were even sending digital cards. I was able to find the email buried in all of my unread emails by using the subject though.
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Old 04-09-2022, 07:43 AM
 
Location: Raleigh, NC
6,828 posts, read 9,090,708 times
Reputation: 5210
Quote:
Originally Posted by Love to travel View Post
I received mine last Friday (April 1). If you’re concerned, I suggest writing the membership email. They responded very quickly to mine. Good luck and yes it’s a great museum! We’re so lucky to have it.
My first post says I have sent an email to the museum. Good to know that you got yours.
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Old 04-09-2022, 08:13 AM
 
Location: Durm
7,104 posts, read 11,631,900 times
Reputation: 8051
Ugh, I renewed my membership apparently on the day before this was to happen and didn't get my digital card - thanks Zitsky for posting! I sent an email too.
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Old 04-09-2022, 08:18 AM
 
Location: Raleigh, NC
6,828 posts, read 9,090,708 times
Reputation: 5210
Quote:
Originally Posted by NM posts View Post
Ugh, I renewed my membership apparently on the day before this was to happen and didn't get my digital card - thanks Zitsky for posting! I sent an email too.
Sure. I work in IT so I am trying to figure out what could be so hard about sending an email. Maybe the digital card is $50 extra and you forgot to pay?

I joined the museum as member on Jan 19 and I even emailed them in March I think asking about digital cards. Never got a paper card.
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Old 04-12-2022, 09:55 AM
 
Location: Raleigh, NC
6,828 posts, read 9,090,708 times
Reputation: 5210
So I finally got my digital membership card. It came directly from Wale Ejire, Membership Manager at the museum. It did NOT come from cuseum.org. It seems obvious to me that there was problems getting these to people, and the NC Art Museum has a manual process for people who don't get theirs. I was able to add this to my Apple wallet.

No this is not my biggest problem but it's nice to know they were able to fix this.
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