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Old 09-14-2012, 07:15 PM
 
150 posts, read 289,338 times
Reputation: 78

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short summary: Mortgage broker left us high and dry day before closing. Said that everything was ready to go but Lawyer never received packet. No one is able to contact him all calls go to voicemail.

If we are unable to close monday we lose house. Shortsale, and sellers bank approval expires mon night.
Its been postponed before because our mortgage broker is professionally challenged and now we are at the deadline.

We will lose several thousand dollars that we have laid out so far plus we will need to begin all over again looking for a home (its been over a year already) and then start all over again with new financing...

any thoughts?
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Old 09-14-2012, 08:01 PM
 
Location: MID ATLANTIC
8,674 posts, read 22,922,371 times
Reputation: 10517
1) Track down his manager. Don't call, drop in (hoping their local)

2) Call the Consumer Financial Protection Bureau: Submit a complaint > Consumer Financial Protection Bureau

3) File a complaint here: Mortgage and Lender Complaints - Federal and State Regulatory Agencies

And of course, consult a real estate attorney. #1 is your best shot at a resolution. If you say, "out of town," or, "online lender" there's not much that can be done except for #2 and #3. Not sure that #2 or #3 will provide any relief or remedy, but it will lessen the chances of someone else getting hurt by this lender.

Things you should try to recall and write down: when was the last time you spoke to the broker, what exactly was said? What was the status? Do you know where your loan is physically? What company?

And one last question, how did you find your loan officer?
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Old 09-14-2012, 08:43 PM
 
4,565 posts, read 10,658,413 times
Reputation: 6730
Quote:
Originally Posted by dilaurorn View Post
short summary: Mortgage broker left us high and dry day before closing.....any thoughts?
Maybe he died?
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Old 09-15-2012, 08:20 AM
 
Location: Barrington
63,919 posts, read 46,748,172 times
Reputation: 20674
Who was underwriting the mortgage?
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Old 09-15-2012, 12:05 PM
 
Location: Surprise, Az
3,502 posts, read 9,607,287 times
Reputation: 1871
Quote:
Originally Posted by 399083453 View Post
Maybe he died?
Quit or was fired?
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Old 09-16-2012, 09:27 AM
 
Location: Needham, MA
8,545 posts, read 14,030,644 times
Reputation: 7944
There has to be someone else at the lender you can contact. Your mortgage broker doesn't get paid unless the loan closes so he either died or got fired.
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Old 09-16-2012, 11:27 AM
 
Location: SW Austin & Wimberley
6,333 posts, read 18,058,399 times
Reputation: 5532
Quote:
Originally Posted by dilaurorn View Post
...

Its been postponed before because our mortgage broker is professionally challenged and now we are at the deadline.

...

any thoughts?
Learn from mistakes and don't repeat them.

What do the agents involved advise doing? In most cases, if all parties want the transaction to close, and the seller and bank don't want to start from scratch, it will work out.

Steve
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Old 09-17-2012, 07:14 AM
 
1,035 posts, read 2,061,550 times
Reputation: 2180
I hope everything worked out for you. I'm on the verge of losing a property due to lender delays and disappearances so I know it's frustrating. I'd second going over his head to see if you can find someone else at the company who may know what happened and can get you closed.
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