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Old 06-26-2022, 06:42 PM
 
Location: Beacon Falls
369 posts, read 187,874 times
Reputation: 455

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Hi


My Amazon acct was hacked recently, and one thing I noticed, is that there were plenty of items in my browsing history I never looked at. I think my antennae are now up.

So now here I am, wanting to search for something on my cable box (I have Comcast), and I go to the search page, where I see two shows I know I searched for recently, and a whole bunch of others, I know for a fact I didn't. In fact, these are shows I would never search for - "16 & Pregnant", as one ex.

Is it possible someone has hacked into my Comcast acct, or has somehow gained access to the feed? Anyone ever see anything like this, be it with Comcast, or another provider?
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Old 06-26-2022, 06:55 PM
 
3,472 posts, read 1,771,675 times
Reputation: 10907
Does anyone live in the same house with you or have access to your computer or TV? Maybe the cleaning lady, or your daughter, or ??????
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Old 06-27-2022, 10:23 AM
 
Location: Beacon Falls
369 posts, read 187,874 times
Reputation: 455
No - nobody. I live alone, and have no cleaning lady, nor anyone else who comes in.
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Old 06-27-2022, 02:26 PM
 
3,472 posts, read 1,771,675 times
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Maybe your Comcast modem password has been hacked. See if you can log onto Comcast, log into your account, and change the password.
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Old 06-28-2022, 04:33 PM
 
Location: Beacon Falls
369 posts, read 187,874 times
Reputation: 455
Not sure how changing the pwd would do anything to the modem, but I will try it.
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Old 06-28-2022, 08:51 PM
 
3,472 posts, read 1,771,675 times
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Quote:
Originally Posted by riffwraith View Post
Not sure how changing the pwd would do anything to the modem, but I will try it.
At the bottom right of your screen, there should be a little symbol/icon for "internet access". Click on that symbol/icon. This should then give a list of all the modems that your computer can potentially connect to in your area.

Beside the name of your modem on that list, there should be a symbol/icon of a CLOSED lock. That indicates that your modem is protected by a password and is not available to anyone without the correct password. If, beside your modem name, there is a symbol/icon of an OPEN lock, then your modem is accessible to anyone who can pick up the signal, even without a password. Then, presumably, they could log onto your websites and steal your info.

I'm no computer expert, but I believe this to be correct. Someone, somehow is getting access to your information. If they're not physically logging onto your computer, then they're somehow accessing your accounts with your ID. You might also review the password(s) that you use on the sites you go to. Hopefully you don't use the same password everywhere.
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Old Yesterday, 09:40 AM
 
Location: Beacon Falls
369 posts, read 187,874 times
Reputation: 455
Thx


So, that box you speak of, gives me the Network and Sharing Center, but no modems are listed there. And I cant seem to find out how to get to the modem, even after searching. I know how to get to the router, by typing 192.168.1.1 into a browser, but not the modem.
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Old Yesterday, 11:04 AM
 
Location: CO
2,803 posts, read 6,663,353 times
Reputation: 3779
Quote:
Originally Posted by riffwraith View Post
Thx


So, that box you speak of, gives me the Network and Sharing Center, but no modems are listed there. And I cant seem to find out how to get to the modem, even after searching. I know how to get to the router, by typing 192.168.1.1 into a browser, but not the modem.
if you use the comcast provided router, it's likely a single unit "gateway modem/router"
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Old Yesterday, 01:32 PM
 
3,472 posts, read 1,771,675 times
Reputation: 10907
Quote:
Originally Posted by riffwraith View Post
Thx


So, that box you speak of, gives me the Network and Sharing Center, but no modems are listed there. And I cant seem to find out how to get to the modem, even after searching. I know how to get to the router, by typing 192.168.1.1 into a browser, but not the modem.
Does your connection have a name? Mine does. Adjacent to that name is a symbol/icon of a locked padlock and the words "Connected, secured". There are also 3 or 4 other names which I assume are the modems (networks???) of my close neighbors. All but one of them also has the locked padlock. One has no padlock. I assume that one is not secured with a password and that I could log onto it if I wanted to.
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Old Yesterday, 01:58 PM
 
2,480 posts, read 1,708,800 times
Reputation: 6024
Look on the taskbar at the bottom right of your computer screen.
Click on the radar symbol, the icon of radiating arcs.
You will find a list of wifi connections there.
Yours will be at the top of the list.
Each name on the list will have a small icon of a padlock.
Check yours to see if your padlock appears locked or unlocked.
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