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Old 05-30-2011, 07:47 PM
 
22 posts, read 75,596 times
Reputation: 35

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At a grocery checkout earlier today, I moved my stuff out of my shopping baskets (I had two) and put the shopping baskets on the floor next to the counter. The clerk said in a loud and really angry-sounding voice "could I have that basket?" I handed them to her and she did not say thank you but instead kept grumpily entering stuff in her machine. There was this awkward silence.

What's a good way to handle this kind of minor but still really annoying rude behavior when it's happening? I don't feel like ignoring such surliness and I'd like to call it out.
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Old 05-30-2011, 07:49 PM
 
Location: Las Flores, Orange County, CA
26,329 posts, read 93,786,816 times
Reputation: 17831
Don't sweat the small stuff (It's all small stuff....).
Life is too short to get worked up over something that rarely happens (Grocery people are the usually the nicest, most volunteering merchants around).

The woman was probably having a bad moment, just like you and I will have in the next day or two.
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Old 05-30-2011, 08:18 PM
 
Location: Arizona, The American Southwest
54,498 posts, read 33,873,705 times
Reputation: 91679
Quote:
Originally Posted by KP11 View Post
At a grocery checkout earlier today, I moved my stuff out of my shopping baskets (I had two) and put the shopping baskets on the floor next to the counter. The clerk said in a loud and really angry-sounding voice "could I have that basket?" I handed them to her and she did not say thank you but instead kept grumpily entering stuff in her machine. There was this awkward silence.

What's a good way to handle this kind of minor but still really annoying rude behavior when it's happening? I don't feel like ignoring such surliness and I'd like to call it out.
One way is to be upfront and honest with the cashier and tell her, in a firm manner, that you can hear her just fine and she doesn't have to yell.
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Old 05-30-2011, 08:19 PM
 
Location: earth?
7,284 posts, read 12,931,186 times
Reputation: 8956
***** slap her.
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Old 05-30-2011, 08:42 PM
 
Location: Looking over your shoulder
31,304 posts, read 32,891,980 times
Reputation: 84477
I experienced a day at the workplace when a fellow employee on the floor was very rude and abrupt when it was necessary for me to deal with her. I came very close to “calling her out” regarding her behavior.

Later in the afternoon while talking with another person in the area, I discovered that she (the original gal) had lost a family loved one just earlier that morning. Apparently she was getting her work affairs in order before leaving for the day and attending to personal issues.

I’ve learned that each of us have bad moments with some personal stressful issues. It’s not always easy to deal with each other but we need to remember that they are human and have problems from time to time.

I’d simply leave it alone unless it occurs more frequently on repeated interactions with them.
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Old 05-30-2011, 08:43 PM
 
Location: Covington County, Alabama
259,024 posts, read 90,627,821 times
Reputation: 138568
Ignore and don't get back in her line again.
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Old 05-30-2011, 08:59 PM
 
Location: NW Indiana
44,369 posts, read 20,073,157 times
Reputation: 115328
I, too, would just let it go. It bugs me when I get unfriendly service, but I remind myself that we all have bad days, and we don't know what burdens other people bear.

If I get repeated unfriendly service from a person, I make it my goal to make that person smile! It becomes my mission. With each visit, I will find something nice to say to the person - a compliment on their hair, a comment about the weather or about a bargain I'd found, etc. Eventually they wear down and say something friendly in return! It's way more fun than reporting the person to management and getting them into trouble.
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Old 05-30-2011, 09:04 PM
 
25,080 posts, read 16,331,418 times
Reputation: 41803
I think it depends... for me personally. It is better to let it ride, but sometimes I report u... and sometimes give as good as I get...
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Old 05-30-2011, 09:21 PM
 
Location: Looking over your shoulder
31,304 posts, read 32,891,980 times
Reputation: 84477
Smother them with kindness! They’ll get the idea sooner or later.
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Old 05-30-2011, 09:29 PM
 
25,080 posts, read 16,331,418 times
Reputation: 41803
Quote:
Originally Posted by AksarbeN View Post
Smother them with kindness! They’ll get the idea sooner or later.
U r such a kind man
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