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Old 10-26-2017, 06:46 AM
 
Location: Wherever I am
457 posts, read 889,779 times
Reputation: 464

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Either I'm crazy, or very old fashioned...something. I don't know. I'd love to get more opinions on this.

I bought a new backpack for hiking a couple of weeks ago. It was the only one they had in store in this particular model. I really liked the pack, so I bought it. For whatever reason, the next day, I was still shopping around online and found the same bag (from the same outfitter) online, but in a very nice blue color, and ordered it, hoping that it would arrive before my hiking trip in a week.

It didn't arrive before I left for my trip. It actually arrived the same day that I left, but several hours later, of course. So, I took the bag that I had purchased, and used it for the 3 days of hiking. Now that I have both bags, I listed the used bad on a couple of sites for sale, for $30 less than what I paid for it.

It seems the only responses that I'm getting are everyone telling me to return it. I got it from REI, and they do have a great return/exchange policy, but...really? I see returning a used item if it's defective in some way, or you determine after using it once that it doesn't suit your needs as you thought it would, but returning a used item simply because you'd rather have the exact same item in a different color? That just doesn't seem right, or fair to me.

What are your thoughts? Am I being too "uptight" about it?
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Old 10-26-2017, 06:52 AM
 
Location: Alexandria, VA
15,145 posts, read 27,800,655 times
Reputation: 27275
I wouldn't return it - REI isn't in the business of "renting" things for a trip and then taking them back.
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Old 10-26-2017, 06:54 AM
 
Location: Texas
44,259 posts, read 64,391,094 times
Reputation: 73937
Returning used items just bc you don't want it anymore is scuzzy.
Just scuzzy.
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Old 10-26-2017, 06:55 AM
 
14,394 posts, read 11,260,071 times
Reputation: 14163
If it was defective, return it. If the store has an “unlimited satisfaction” guarantee, return it. Otherwise don’t return it.

I returned a used generator to Costco 5 years later and yes, I did get a refund. But it developed a leak (wasn’t related to use or abuse) and Costco is known for accepting returns. I’m also a huge customer there. And even then I felt a bit shady.
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Old 10-26-2017, 06:56 AM
 
Location: Wherever I am
457 posts, read 889,779 times
Reputation: 464
Quote:
Originally Posted by Flamingo13 View Post
I wouldn't return it - REI isn't in the business of "renting" things for a trip and then taking them back.
That's exactly my thought. Just because you CAN doesn't mean that you SHOULD.
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Old 10-26-2017, 06:57 AM
 
Location: Wherever I am
457 posts, read 889,779 times
Reputation: 464
Quote:
Originally Posted by stan4 View Post
Returning used items just bc you don't want it anymore is scuzzy.
Just scuzzy.
I think so too. It's sad that so many people apparently take full advantage of such good policies.
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Old 10-26-2017, 07:01 AM
 
Location: Wherever I am
457 posts, read 889,779 times
Reputation: 464
Quote:
Originally Posted by markjames68 View Post
If it was defective, return it. If the store has an “unlimited satisfaction” guarantee, return it. Otherwise don’t return it.

I returned a used generator to Costco 5 years later and yes, I did get a refund. But it developed a leak (wasn’t related to use or abuse) and Costco is known for accepting returns. I’m also a huge customer there. And even then I felt a bit shady.
REI does have a 100% satisfaction guarantee policy. My thought is, color doesn't affect function, and I bought the exact bag in a different color, so now have a purple bag, and a blue bag. I'll go with the whole "a girl's gotta have options" motto and keep them both (or return the new and unused blue one). lol
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Old 10-26-2017, 07:05 AM
 
Location: Texas
44,259 posts, read 64,391,094 times
Reputation: 73937
Quote:
Originally Posted by KittKat View Post
I think so too. It's sad that so many people apparently take full advantage of such good policies.
There are lower scumbags.

There was this couple I knew who would buy a new tv, put the old one in the box, return it...and then brag about it. Like t hey were some lifehack geniuses.

Did it with other products, too.

Suffice it to say first and last time I ever hung out with them.
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Old 10-26-2017, 07:11 AM
 
Location: Wherever I am
457 posts, read 889,779 times
Reputation: 464
Quote:
Originally Posted by stan4 View Post
There are lower scumbags.

There was this couple I knew who would buy a new tv, put the old one in the box, return it...and then brag about it. Like t hey were some lifehack geniuses.

Did it with other products, too.

Suffice it to say first and last time I ever hung out with them.

That's some nefarious stuff right there. Dang. I'm not really surprised though. People of the world today...
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Old 10-26-2017, 07:16 AM
 
Location: Northern California
130,460 posts, read 12,124,678 times
Reputation: 39060
Return the unused one, I could never return a used item, unless it was defective.
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