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UPDATE UPDATE UPDATE!!!
I am on a mission to get answers. The freaking jeans are no longer the issue. I want to know why Sears is getting worse by the hour.
Here is the item in question: http://www.sears.com/shc/s/p_10153_12605_041S0131000P?mv=rr[/URL] Yesterday they were $9.99/pair. Today they are $14.99. I added one to my cart and it is showing $29.99 in the item total column!!! W-T-F!!!
[url]http://www.sears.com/shc/s/OrderItemDisplayView?vName=&prCatentryIds=&langId=-1&sName=&isLayaway=false&MiniShopCartFlag=1&cName= &partNumbers=04115914423&orderId=111893121&prOrder ItemIds=&isInstore=N&WcUseHttps=true&productId=910 45536&orderItemQuantity=1.0&oosCatentryIds=&catalo gId=12605&updatePrices=1&storeId=10153&calculation UsageId=-1
Moderator cut: language removed =
You know, I hate Walmart, but at least you know you are going to be treated like garbage when you shop there. Sears is on another level of scuminess.
Last edited by nancy thereader; 11-29-2009 at 07:01 PM..
I need to start this rant by saying that my family has been shopping at Sears (not so much Kmart) for many years. My tools are Craftsman and I ride a large Craftsman garden tractor. Hell, two months ago we bought a new Kenmore washer/dryer set. Our son has had three sets of photos done at their portrait studio.
It's all OVER!!!
Here is my story. Yesterday, I did not get up at dawn to go fight in-store crowds. I kept hearing on how certain items will be the same price at online sites. I got up at around 7 or so and went to Sears.com to try and buy some jeans that were on sale for $9.99/pair. When I added them to the cart, it came up with this on the screen; "This item is not available in the Fit/Color/Waist Size/Inseam you have selected."
So I go back to the site today and the same brand, color, etc jeans are now $14.99/pair. For my sanity I added them to the cart to see if they were still "out of stock". NOPE!!! I added them just fine and it took me straight to checkout no problem.
My guess is that they sold ZERO pairs of those jeans for $9.99, in-store or online. They bait and switch. Not ONE person got those jeans on sale. Now here is the kicker. I read online how the front-loading washer/dryer set that was their big doorbuster for $579...many of the stores didn't even have them in stock in the store. When doors opened, people rushed for the washer/dryer set only to be told that they managers of Sears handed out tickets to people (sometimes only 2-3 tickets per store) as early as 2 AM, so if you got there at 4 AM and was first in the line for the washer/dryer...you were SOL!!! I have never seen so much garbage marketing in my life. At least they could have been discreet about it. Now I know why Sears is on their deathbed. I will NEVER spend another dime in Sears or Kmart for the rest of my life. Now I hope my garden tractor dies so I can get the Kubota I want.
BTW...I had no problem shopping online with Target and Amazon yesterday.
And all this time I just thought they were going under because they have crappy clothes!
I need to start this rant by saying that my family has been shopping at Sears (not so much Kmart) for many years. My tools are Craftsman and I ride a large Craftsman garden tractor. Hell, two months ago we bought a new Kenmore washer/dryer set. Our son has had three sets of photos done at their portrait studio.
It's all OVER!!!
Here is my story. Yesterday, I did not get up at dawn to go fight in-store crowds. I kept hearing on how certain items will be the same price at online sites. I got up at around 7 or so and went to Sears.com to try and buy some jeans that were on sale for $9.99/pair. When I added them to the cart, it came up with this on the screen; "This item is not available in the Fit/Color/Waist Size/Inseam you have selected."
So I go back to the site today and the same brand, color, etc jeans are now $14.99/pair. For my sanity I added them to the cart to see if they were still "out of stock". NOPE!!! I added them just fine and it took me straight to checkout no problem.
My guess is that they sold ZERO pairs of those jeans for $9.99, in-store or online. They bait and switch. Not ONE person got those jeans on sale. Now here is the kicker. I read online how the front-loading washer/dryer set that was their big doorbuster for $579...many of the stores didn't even have them in stock in the store. When doors opened, people rushed for the washer/dryer set only to be told that they managers of Sears handed out tickets to people (sometimes only 2-3 tickets per store) as early as 2 AM, so if you got there at 4 AM and was first in the line for the washer/dryer...you were SOL!!! I have never seen so much garbage marketing in my life. At least they could have been discreet about it. Now I know why Sears is on their deathbed. I will NEVER spend another dime in Sears or Kmart for the rest of my life. Now I hope my garden tractor dies so I can get the Kubota I want.
BTW...I had no problem shopping online with Target and Amazon yesterday.
I'm surprised people still go to Sears at all. Seems like they should have gone out of business a long time ago. They've been perpetually out of step with the times for at least 25 years now.
Sears built there reputation with their good warranties. the last few purchases I made at Sears were bad experiences. A vacuum cleaner, was blowing out a white dust, so I returned it. they gave me a hard time from the get go. "Sorry I can't help you. " Many calls to headquarters finally got some results. they wanted to charge me 15 to return the darn thing. I then bought a dive watch, that quit working due in three days due to water from the shower getting in to it. Sears told me, I got it wet, so it was not their fault. I told them "it is a dive watch, it is supposed to get wet" they just looked at me, and gave me the old, "sorry I can't help you". Needless to say my shopping at sears for 50 years, is at an end. they are no difference now days than one of the big box stores, but with less costumer service.
Sears really trashed Kmart into ultra tacky! It's hard to believe that Kmart could go farther downhill, but it did! The soft-lines at Sears were always second rate. Discount stores like Kmart actually sold more stylish stuff. Maybe not better made, but slightly more stylish. Then Sears took over and started dumping all of their crap into the Kmart stores. The few things I bought at each store are gone. Sears discontinued flooring and other big ticket items, and Kmart has reduced it's home fashion area, like towels, to tacky low quality limited selection. The biggest change I saw at Kmart was merchandizing went out the door. They just load pallets into the middle of the isles now. Why can't they realize that Target is doing much better due to trendiness and merchandising? Blows my mind.
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