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Hi I'm supposed to certify benefits today, but when I check online it doesn't give me a option to do so. I certify the last two weeks without any problem. It usually says that I'm ready to certify. Idk what happen. I live in California if that makes a difference.
Just call the certification number for your state .. or just call on a weekday to speak with an agent, you may have not answered one of the questions correctly the last time you certified .
I wouldn't call yet. Monday is MLK day. If things don't fix themselves by Tuesday morning, then start to make calls.
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