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How many of you have dealt with Human Resource departments that treat you like they are doing you a favor even answering your phone call?
I could do their job, but they cannot do mine, and I am tired of their snobby, "you're bothering me" attitudes. Someone who is just a clerk, who doesn't care if they turn off a prospective employee who could fill a position there.
I have called several and no one can tell me anything a job they posted. They don't forward you to anyone who can.
The lack of accountability makes me wonder why they exist. Let the department managers do the job searches then. They are the ones who know what they need. Just have one or two Human Resource clerks, who can handle benefits, etc.
A good HR professional is hardly a clerk and given the level of responsibility they have to ensure the company's continuous legal operation as well as the benefits, salary, recruitment and retention of employees, it is only an easy job if one doesn't do it properly. The economy is awful right now and dealing with people who are apathetic at their jobs (which many people are, regardless of their chosen profession) is extraordinarily frustrating I will agree.
Not all jobs go through the HR department either.....maybe the job was posted before they were notified by the hiring manager. You may want to consider training yourself to have a little more patience and understanding if you are looking for a job. In the real world.....S**T happens and you need to get over it
A good HR professional is hardly a clerk and given the level of responsibility they have to ensure the company's continuous legal operation as well as the benefits, salary, recruitment and retention of employees, it is only an easy job if one doesn't do it properly. The economy is awful right now and dealing with people who are apathetic at their jobs (which many people are, regardless of their chosen profession) is extraordinarily frustrating I will agree.
Amen! A job gets posted so potential candidates can apply. HR follows existing job descriptions, especially in large companies. This is 99% of what they know about that job. Hiring managers want to deal only with pre-screened candidates. They have their normal job to do as well.
You may think you can do a posted job or even HR's job.
If company policy is to screen applicants using job description/knock out questions every posting will be handled that way. You have the qualifications - your application will make the next step.
I do agree though the economy is very bad right now & it doesn't help when you are getting the run around or not feeling responded to by someone who is blocking your access to the hiring manager. So I understand the frustration. And the truth is there are alot of incompetent people in all different professions and when one has to deal with them for something so critical, it can be doubly frustrating.
I do agree though the economy is very bad right now & it doesn't help when you are getting the run around or not feeling responded to by someone who is blocking your access to the hiring manager. So I understand the frustration. And the truth is there are alot of incompetent people in all different professions and when one has to deal with them for something so critical, it can be doubly frustrating.
There appears to be more lack of accountability and professionalism in HR departments than ever. I know others who would back my sentiments.
I do have patience, but these clerks think their company is the only one you are applying with. If they post a position, they should know of it, and know about it. And if they don't have the information, they should be able to connect you to someone who does. Perhaps if I get more information, I will know if I want to apply for it or not. Most of the postings do not contain enough information about a position and sometimes, there are some real obvious errors about the actual job itself.
There appears to be more lack of accountability and professionalism in HR departments than ever. I know others who would back my sentiments.
I do have patience, but these clerks think their company is the only one you are applying with. If they post a position, they should know of it, and know about it. And if they don't have the information, they should be able to connect you to someone who does. Perhaps if I get more information, I will know if I want to apply for it or not. Most of the postings do not contain enough information about a position and sometimes, there are some real obvious errors about the actual job itself.
When I read your posts I get this instant whiff of anger and bitterness. If you are not careful, the HR drones will smell it too. To a non-employee, HR is there for one reason: to keep the no-hires at bay and try to at least identify the potential candidates. Generally speaking if you get no traction with HR and have no contacts in the company, you aren't getting in.
think your beef is with the writer of the ad description, not HR. More than most job descriptions are bland, and unrelated. And then you have those tricky skills/qualifications/requirements that rear their ugly heads when you finally do make contact. "Oh, you don't know XYZ?".. Well no, and it wasn't mentioned in the ad...waste of both your times.
But most HR reps are becoming "generalists" and are being required to take on unfamiliar areas/jobs/managers. Really, HR is there to work themselves out of a job, especially when hiring is pushed to management and admins. Throw benefits and filing to a pool of secretaries, and there goes the HR department.
Well the thing is you might NOT be talking to someone who is a clerk in any way shape or form. And generally a company that has a lack of professionalism in their HR department has issues throughout their organizations.
Quote:
Originally Posted by nebulous1
There appears to be more lack of accountability and professionalism in HR departments than ever. I know others who would back my sentiments.
I do have patience, but these clerks think their company is the only one you are applying with. If they post a position, they should know of it, and know about it. And if they don't have the information, they should be able to connect you to someone who does. Perhaps if I get more information, I will know if I want to apply for it or not. Most of the postings do not contain enough information about a position and sometimes, there are some real obvious errors about the actual job itself.
Well the thing is you might NOT be talking to someone who is a clerk in any way shape or form. And generally a company that has a lack of professionalism in their HR department has issues throughout their organizations.
Don't even get me started. HR really should just stick to the benefits and harassment training. When they get involved in recruiting it is always a nightmare. My personal favorite are the recruiters with BA's in psych that are trying to screen applicants for high-end tech jobs. After awhile these guys start to think they actually know something about the tech. We have to tell them explicitly not to filter resumes, just send us everything and we'll let you know who to contact.
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