01-08-2011, 11:15 AM
Location: Lyon, France, Whidbey Island WA
20,834 posts, read
17,109,199 times
Reputation: 11535
anyone have any experience with these folks. they seem highly good at what they do, but getting my washer fixed after the power surge turned into a nightmare of disorganization.....!
01-08-2011, 12:32 PM
Location: Not far from Fairbanks, AK
20,293 posts, read
37,194,364 times
Reputation: 16397
Quote:
Originally Posted by
AADAD
anyone have any experience with these folks. they seem highly good at what they do, but getting my washer fixed after the power surge turned into a nightmare of disorganization.....!
What happened to your washer? The power surged damaged the electronic board?
01-08-2011, 12:44 PM
Location: Lyon, France, Whidbey Island WA
20,834 posts, read
17,109,199 times
Reputation: 11535
Quote:
Originally Posted by
RayinAK
What happened to your washer? The power surged damaged the electronic board?
That is the working theory at this point. After Christmas the tech came out on New Years day evening and tried everything short of that over 2 hours.
They "ordered" the part said it came in Tuesday this week however it actually did not. The tech from yesterday did not talk to whomever and now they said "we dropped the ball" which is fine want to make it right.....tenant moved in and so far they are understanding.
Its a front load GE Profile 18 months old. Only thing left is the motherboard they say.
01-08-2011, 12:59 PM
Location: Anchorage
4,061 posts, read
9,886,698 times
Reputation: 2351
Well, it's good they admitted their error. I much prefer to deal with an honest company. Sorry about your washer, never thought you'd have to use a surge protector on something like that.
01-08-2011, 01:03 PM
Location: Lyon, France, Whidbey Island WA
20,834 posts, read
17,109,199 times
Reputation: 11535
I guess the options are whole house surge protector or just use one on the washer/dryer....will be doing that probably. silicone intelligence is sensitive I guess
01-08-2011, 03:30 PM
Location: Not far from Fairbanks, AK
20,293 posts, read
37,194,364 times
Reputation: 16397
In the case you don't have a home surge suppressor at the main circuit-braker box, good quality individual surge protectors work fine, but in the long run these add to the total cost. For example, I have three APC UPCs, one at each computer in my network at home. Then the TV, receiver, and surround system use a Panamax surge protector, the boiler uses a smaller and cheaper surge protector, the refrigerator uses another, the washer, and the circulating pump for cold water. All of these put together cost a lot more than a home surge suppressor
In relation to the washer, I bought an extended warranty for it at Home Depot. It's just too expensive not to have one, since the control board alone costs around $450.00, and that's the first thing that fries during a surge. By the way, the best appliance technician I have ever seen is one of my coworkers (in Fairbanks). Nobody in this town can troubleshoot a problem as fast as he does. For years he took care of all of the washers and dryers at UAF, plus taking care of a couple of State and local commercial washer/dryer contracts in town, all while working full time at UAF
Last edited by RayinAK; 01-08-2011 at 03:43 PM ..
01-09-2011, 11:50 AM
Location: Lyon, France, Whidbey Island WA
20,834 posts, read
17,109,199 times
Reputation: 11535
Yes will consider a home surge protection. In the meantime have filed for a reimburse from MEA....not counting on that though. If they feel that surge protectors are needed for a washing machine then they should advertise that. Will press the case and see what happens. To bad your guy is in Fairbanks. Tenant is cool. Monday should be the day.........we shall see. What a claustro.
01-09-2011, 04:26 PM
Location: Not far from Fairbanks, AK
20,293 posts, read
37,194,364 times
Reputation: 16397
Quote:
Originally Posted by
AADAD
Yes will consider a home surge protection. In the meantime have filed for a reimburse from MEA....not counting on that though. If they feel that surge protectors are needed for a washing machine then they should advertise that. Will press the case and see what happens. To bad your guy is in Fairbanks. Tenant is cool. Monday should be the day.........we shall see. What a claustro.
New washers and dryers aren't what the used to be. Now the the control panel has a digital display, and a touch-pad for turning things on/off
This control panel is the most expensive item in the whole machine, and the most delicate in relation to power surges.
01-09-2011, 04:28 PM
Location: Lyon, France, Whidbey Island WA
20,834 posts, read
17,109,199 times
Reputation: 11535
they have quoted me $170. for the part.
01-10-2011, 07:51 PM
Location: Not far from Fairbanks, AK
20,293 posts, read
37,194,364 times
Reputation: 16397
Quote:
Originally Posted by
AADAD
they have quoted me $170. for the part.
That's not bad. I have a Maytag with all the bells and whistles, and the control panel costs around $450.00
That's why I got an extended warranty for it.
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Fatal accidents locations in 2012
Fatal accidents locations in 2013
Fatal accidents locations in 2014
Fatal accidents locations in 2015
Fatal accidents locations in 2016
Fatal accidents locations in 2017
Fatal accidents locations in 2018
Fatal accidents locations in 2019
Fatal accidents locations in 2020
Fatal accidents locations in 2021
Alcohol use - People drinking some alcohol every month (%)
Alcohol use - People not drinking at all (%)
Alcohol use - Average days/month drinking alcohol
Alcohol use - Average drinks/week
Alcohol use - Average days/year people drink much
Audiometry - Average condition of hearing (%)
Audiometry - People that can hear a whisper from across a quiet room (%)
Audiometry - People that can hear normal voice from across a quiet room (%)
Audiometry - Ears ringing, roaring, buzzing (%)
Audiometry - Had a job exposure to loud noise (%)
Audiometry - Had off-work exposure to loud noise (%)
Blood Pressure & Cholesterol - Has high blood pressure (%)
Blood Pressure & Cholesterol - Checking blood pressure at home (%)
Blood Pressure & Cholesterol - Frequently checking blood cholesterol (%)
Blood Pressure & Cholesterol - Has high cholesterol level (%)
Consumer Behavior - Money monthly spent on food at supermarket/grocery store
Consumer Behavior - Money monthly spent on food at other stores
Consumer Behavior - Money monthly spent on eating out
Consumer Behavior - Money monthly spent on carryout/delivered foods
Consumer Behavior - Income spent on food at supermarket/grocery store (%)
Consumer Behavior - Income spent on food at other stores (%)
Consumer Behavior - Income spent on eating out (%)
Consumer Behavior - Income spent on carryout/delivered foods (%)
Current Health Status - General health condition (%)
Current Health Status - Blood donors (%)
Current Health Status - Has blood ever tested for HIV virus (%)
Current Health Status - Left-handed people (%)
Dermatology - People using sunscreen (%)
Diabetes - Diabetics (%)
Diabetes - Had a blood test for high blood sugar (%)
Diabetes - People taking insulin (%)
Diet Behavior & Nutrition - Diet health (%)
Diet Behavior & Nutrition - Milk product consumption (# of products/month)
Diet Behavior & Nutrition - Meals not home prepared (#/week)
Diet Behavior & Nutrition - Meals from fast food or pizza place (#/week)
Diet Behavior & Nutrition - Ready-to-eat foods (#/month)
Diet Behavior & Nutrition - Frozen meals/pizza (#/month)
Drug Use - People that ever used marijuana or hashish (%)
Drug Use - Ever used hard drugs (%)
Drug Use - Ever used any form of cocaine (%)
Drug Use - Ever used heroin (%)
Drug Use - Ever used methamphetamine (%)
Health Insurance - People covered by health insurance (%)
Kidney Conditions-Urology - Avg. # of times urinating at night
Medical Conditions - People with asthma (%)
Medical Conditions - People with anemia (%)
Medical Conditions - People with psoriasis (%)
Medical Conditions - People with overweight (%)
Medical Conditions - Elderly people having difficulties in thinking or remembering (%)
Medical Conditions - People who ever received blood transfusion (%)
Medical Conditions - People having trouble seeing even with glass/contacts (%)
Medical Conditions - People with arthritis (%)
Medical Conditions - People with gout (%)
Medical Conditions - People with congestive heart failure (%)
Medical Conditions - People with coronary heart disease (%)
Medical Conditions - People with angina pectoris (%)
Medical Conditions - People who ever had heart attack (%)
Medical Conditions - People who ever had stroke (%)
Medical Conditions - People with emphysema (%)
Medical Conditions - People with thyroid problem (%)
Medical Conditions - People with chronic bronchitis (%)
Medical Conditions - People with any liver condition (%)
Medical Conditions - People who ever had cancer or malignancy (%)
Mental Health - People who have little interest in doing things (%)
Mental Health - People feeling down, depressed, or hopeless (%)
Mental Health - People who have trouble sleeping or sleeping too much (%)
Mental Health - People feeling tired or having little energy (%)
Mental Health - People with poor appetite or overeating (%)
Mental Health - People feeling bad about themself (%)
Mental Health - People who have trouble concentrating on things (%)
Mental Health - People moving or speaking slowly or too fast (%)
Mental Health - People having thoughts they would be better off dead (%)
Oral Health - Average years since last visit a dentist
Oral Health - People embarrassed because of mouth (%)
Oral Health - People with gum disease (%)
Oral Health - General health of teeth and gums (%)
Oral Health - Average days a week using dental floss/device
Oral Health - Average days a week using mouthwash for dental problem
Oral Health - Average number of teeth
Pesticide Use - Households using pesticides to control insects (%)
Pesticide Use - Households using pesticides to kill weeds (%)
Physical Activity - People doing vigorous-intensity work activities (%)
Physical Activity - People doing moderate-intensity work activities (%)
Physical Activity - People walking or bicycling (%)
Physical Activity - People doing vigorous-intensity recreational activities (%)
Physical Activity - People doing moderate-intensity recreational activities (%)
Physical Activity - Average hours a day doing sedentary activities
Physical Activity - Average hours a day watching TV or videos
Physical Activity - Average hours a day using computer
Physical Functioning - People having limitations keeping them from working (%)
Physical Functioning - People limited in amount of work they can do (%)
Physical Functioning - People that need special equipment to walk (%)
Physical Functioning - People experiencing confusion/memory problems (%)
Physical Functioning - People requiring special healthcare equipment (%)
Prescription Medications - Average number of prescription medicines taking
Preventive Aspirin Use - Adults 40+ taking low-dose aspirin (%)
Reproductive Health - Vaginal deliveries (%)
Reproductive Health - Cesarean deliveries (%)
Reproductive Health - Deliveries resulted in a live birth (%)
Reproductive Health - Pregnancies resulted in a delivery (%)
Reproductive Health - Women breastfeeding newborns (%)
Reproductive Health - Women that had a hysterectomy (%)
Reproductive Health - Women that had both ovaries removed (%)
Reproductive Health - Women that have ever taken birth control pills (%)
Reproductive Health - Women taking birth control pills (%)
Reproductive Health - Women that have ever used Depo-Provera or injectables (%)
Reproductive Health - Women that have ever used female hormones (%)
Sexual Behavior - People 18+ that ever had sex (vaginal, anal, or oral) (%)
Sexual Behavior - Males 18+ that ever had vaginal sex with a woman (%)
Sexual Behavior - Males 18+ that ever performed oral sex on a woman (%)
Sexual Behavior - Males 18+ that ever had anal sex with a woman (%)
Sexual Behavior - Males 18+ that ever had any sex with a man (%)
Sexual Behavior - Females 18+ that ever had vaginal sex with a man (%)
Sexual Behavior - Females 18+ that ever performed oral sex on a man (%)
Sexual Behavior - Females 18+ that ever had anal sex with a man (%)
Sexual Behavior - Females 18+ that ever had any kind of sex with a woman (%)
Sexual Behavior - Average age people first had sex
Sexual Behavior - Average number of female sex partners in lifetime (males 18+)
Sexual Behavior - Average number of female vaginal sex partners in lifetime (males 18+)
Sexual Behavior - Average age people first performed oral sex on a woman (18+)
Sexual Behavior - Average number of woman performed oral sex on in lifetime (18+)
Sexual Behavior - Average number of male sex partners in lifetime (males 18+)
Sexual Behavior - Average number of male anal sex partners in lifetime (males 18+)
Sexual Behavior - Average age people first performed oral sex on a man (18+)
Sexual Behavior - Average number of male oral sex partners in lifetime (18+)
Sexual Behavior - People using protection when performing oral sex (%)
Sexual Behavior - Average number of times people have vaginal or anal sex a year
Sexual Behavior - People having sex without condom (%)
Sexual Behavior - Average number of male sex partners in lifetime (females 18+)
Sexual Behavior - Average number of male vaginal sex partners in lifetime (females 18+)
Sexual Behavior - Average number of female sex partners in lifetime (females 18+)
Sexual Behavior - Circumcised males 18+ (%)
Sleep Disorders - Average hours sleeping at night
Sleep Disorders - People that has trouble sleeping (%)
Smoking-Cigarette Use - People smoking cigarettes (%)
Taste & Smell - People 40+ having problems with smell (%)
Taste & Smell - People 40+ having problems with taste (%)
Taste & Smell - People 40+ that ever had wisdom teeth removed (%)
Taste & Smell - People 40+ that ever had tonsils teeth removed (%)
Taste & Smell - People 40+ that ever had a loss of consciousness because of a head injury (%)
Taste & Smell - People 40+ that ever had a broken nose or other serious injury to face or skull (%)
Taste & Smell - People 40+ that ever had two or more sinus infections (%)
Weight - Average height (inches)
Weight - Average weight (pounds)
Weight - Average BMI
Weight - People that are obese (%)
Weight - People that ever were obese (%)
Weight - People trying to lose weight (%)
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