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Old 09-05-2013, 10:19 PM
 
Location: Michigan
29,391 posts, read 55,591,550 times
Reputation: 22044

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A friend told me he saw on the news that CarMax is being investigated for selling vehicles that have been wrecked and then repaired to look like new. I cann't find anywhere on the news about this. I was going to buy from CarMax and now I'm going to wait.
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Old 09-05-2013, 10:40 PM
 
Location: Texas
5,717 posts, read 18,923,039 times
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I looked on several stock reporting websites and they show nothing about it. If it were true, they'd be the first to be all over it. You can obviously check their stock yourself. Any recent news on the company will be posted.
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Old 09-05-2013, 10:52 PM
 
Location: Denver, CO
3,135 posts, read 11,891,948 times
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Not.

Probably confused with CarFax: Investigation Into Completeness of CarFax Reports | Video - ABC News
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Old 09-06-2013, 12:47 AM
 
Location: Eastern Missouri
3,046 posts, read 6,288,049 times
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Quote:
Originally Posted by John1960 View Post
A friend told me he saw on the news that CarMax is being investigated for selling vehicles that have been wrecked and then repaired to look like new. I cann't find anywhere on the news about this. I was going to buy from CarMax and now I'm going to wait.

Our local news stations mentioned it 1 night here, that was the nbc, 5 o'clock news and the fox news at 6. At 10pm, the Cbs news station here said it also. (since I believe none of them get their news right, I rotate which one at what time I watch) . But like you, can not find anything on it online.
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Old 09-06-2013, 02:29 AM
 
3,463 posts, read 5,660,115 times
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I got lots of stuff putting "salvage title" in some search phrases.
Here is the first relevant one of many that came up:
http://www.complaintsboard.com/compl...x-c217265.html

Totally not surprised. Car people will do anything they think they can get away with.
For conspiracy theories, I would also assume insurance companies even work with them on this.
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Old 09-06-2013, 02:34 AM
 
Location: Chicago
38,707 posts, read 103,176,801 times
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Quote:
Originally Posted by John1960 View Post
A friend told me he saw on the news that CarMax is being investigated for selling vehicles that have been wrecked and then repaired to look like new. I cann't find anywhere on the news about this. I was going to buy from CarMax and now I'm going to wait.
Exactly what is the issue with selling cars that have been wrecked and then repaired to look like new? Should they be repaired to look like someone did a half-ass repair job instead?

If they're suspected of selling cars that had a salvage title and were trying to pass them off as having a clean title, I can see why an investigation would be in order. But if selling previously wrecked cars that have been repaired was a no-no, the used car fleet would be a lot smaller.
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Old 09-06-2013, 04:29 AM
 
Location: By the sea, by the sea, by the beautiful sea
68,329 posts, read 54,381,135 times
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Quote:
Originally Posted by Drover View Post
Exactly what is the issue with selling cars that have been wrecked and then repaired to look like new? Should they be repaired to look like someone did a half-ass repair job instead?
One issue a buyer may not be aware of is it can be difficult to insure a vehicle with na salvage title.

Quote:
Originally Posted by Drover View Post
If they're suspected of selling cars that had a salvage title and were trying to pass them off as having a clean title, I can see why an investigation would be in order. But if selling previously wrecked cars that have been repaired was a no-no, the used car fleet would be a lot smaller.
I know of at least one vehicle that had been totaled by an insurance company yet was repaired and was for sale with a clean CarFax report. CarFax has changed their TV ads to warn that nobody knows everything about a car.
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Old 09-06-2013, 08:58 AM
 
Location: Here
2,754 posts, read 7,422,980 times
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They bought a car from me that had more than 12k worth of repaired damage from an accident
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Old 09-06-2013, 09:12 AM
 
837 posts, read 2,082,917 times
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I think the thread's title should be edited to say CarFax.

On a related note, I recently purchased my car from CarMax and can echo previous comments about how they do not sell cars with frame damage. However, they do tell you upfront if a vehicle was involved in an accident - just like any other used car dealership. There is a comment posted in thunderkat59's link that discusses this further:

Quote:
Carmax never claims that they will not sell you a wrecked car. They claim they will not sell you a frame damaged car. They also supply a vehicle history report with every car they sell and if the vehicle has any reported fender benders and/or wrecks, this report will have them recorded. It is not Carmax's fault that you assumed wrong. When you don't completely understand something, you should ask questions.
You can also run reports yourself before buying - consumer research and awareness is important no matter what vendor you deal with. Furthermore, vendors/retailers all vary in quality depending on the specific location. If one CarMax is shady doesn't necessarily mean that another CarMax is shady.
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Old 09-06-2013, 09:43 AM
 
Location: Sugarmill Woods , FL
6,234 posts, read 8,442,558 times
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Quote:
Originally Posted by Comp625 View Post
I think the thread's title should be edited to say CarFax.

On a related note, I recently purchased my car from CarMax and can echo previous comments about how they do not sell cars with frame damage. However, they do tell you upfront if a vehicle was involved in an accident - just like any other used car dealership. There is a comment posted in thunderkat59's link that discusses this further:



You can also run reports yourself before buying - consumer research and awareness is important no matter what vendor you deal with. Furthermore, vendors/retailers all vary in quality depending on the specific location. If one CarMax is shady doesn't necessarily mean that another CarMax is shady.

Maybe they don't tell you if car was in an accident. We bought a car from CAR MAX the carfax was clean no accidents REPORTED to us at time of purchase! It had been hit and repaired so as to not flag repair on carfax report. Never trust carfax as fact of vehicle being accident free.
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