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Old 05-23-2009, 05:04 PM
 
373 posts, read 1,276,335 times
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I am able to set up internet emails (like gmail and yahoo and hotmail) but I can't get my school email (.edu) to work on my blackberry.

My service provider is verizon, just as an fyi.

I normally access my shool email in the following way.
(1) Go to my schools's website
(2) Navigate to a page that asks for email and password
(3) Upon successful login, I get MS Outlook Web Access to do my email stuff.

Again, I mention this as an fyi, not that it may have anything to do with my problem.

By the way, I did some searching on this and it seems other people have had the same issue. And most people are saying to forward the school email to an internet email and use the internet email to hook up to blackberry. I may end up doing this, but wanted to inquire here to see if anyone can help me link up directly to my school email.
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Old 05-23-2009, 05:16 PM
 
373 posts, read 1,276,335 times
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What is POP3, IMAP, and SMTP? Does this have something to do with why internet mails work, but school email does not?
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Old 05-24-2009, 08:01 AM
 
Location: Ft. Pierce, FL
265 posts, read 742,905 times
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I don't have a blackberry (plan to get one next month), but I do know that my .edu has many, many safeguards and blocks on it. I will have to ask my schools IT dept. if I will be able to acess my .edu from a blackberry.
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Old 05-24-2009, 01:51 PM
 
373 posts, read 1,276,335 times
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Quote:
Originally Posted by J.R. View Post
I don't have a blackberry (plan to get one next month), but I do know that my .edu has many, many safeguards and blocks on it. I will have to ask my schools IT dept. if I will be able to acess my .edu from a blackberry.
Well, it may turn out my school's email will have these restrictions too, but for now, my problems had to do with the set up. It looks like there is a different set up required for Outlook for Web Access email.
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Old 05-28-2009, 11:31 AM
 
Location: HoCo, MD
3,614 posts, read 6,916,419 times
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Quote:
Originally Posted by LightningMcQueen View Post
What is POP3, IMAP, and SMTP? Does this have something to do with why internet mails work, but school email does not?
SMTP is basically the protocol that makes email possible. Email servers are technically "SMTP Servers".

POP/IMAP are protocols used to interface with email servers to read/send emails. In other words, its the protocol used by your email client to communicate with your email server.

In your case with the BB, you most likely will not be able to do this unless your school allows POP/IMAP connections from external clients (as opposed to local network clients). Most companies/organizations will not for security reasons (hence using OWA as an alternative).

BB's main advantage is that for enterprises, you can have a Blackberry Enterprise Server that communicates with the mail server (in your case it should be Exchange) and pass off email to your device. However, this usually only happens with company issued blackberries (again, for security purposes).

The forwarding method is a work around - and while it does work, you can also be violating your employer's IT policy. I'd ask about that first.....
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Old 05-28-2009, 11:46 AM
 
373 posts, read 1,276,335 times
Reputation: 112
Quote:
Originally Posted by macroy View Post
SMTP is basically the protocol that makes email possible. Email servers are technically "SMTP Servers".

POP/IMAP are protocols used to interface with email servers to read/send emails. In other words, its the protocol used by your email client to communicate with your email server.

In your case with the BB, you most likely will not be able to do this unless your school allows POP/IMAP connections from external clients (as opposed to local network clients). Most companies/organizations will not for security reasons (hence using OWA as an alternative).

BB's main advantage is that for enterprises, you can have a Blackberry Enterprise Server that communicates with the mail server (in your case it should be Exchange) and pass off email to your device. However, this usually only happens with company issued blackberries (again, for security purposes).

The forwarding method is a work around - and while it does work, you can also be violating your employer's IT policy. I'd ask about that first.....
Thanks. I contacted the schools IT and they said I need to have enterprise service... which is what you confirmed.

As far as forwarding... I didn't ask if this violates any policy. I figure if I can forward the email, then I will try it.
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