I am aware this is an old post...but just thought I would share some information.
We just recently rec'd our vehicle back from Wilburn Auto Body (location on S. Tryon St, just off Carowinds Blvd) after a deer rearranged it just a tad.
We were were very pleased with not only the customer service we rec'd, but the quality of work they did as well (brought it in on Monday, said it would be ready on Friday...they called us on Thursday and said it was ready!).
In the past we have also had work done by B & R Body on South Blvd (2 different times/2 separate vehicles)..and while their work was okay...we did have some some issues with them taking quite a bit longer than originally was told (and we continued to have to follow up on the progress)....must say (while I hope we won't have the need for anyones services for awhile) I would not hesitate to use Wilburn again.
http://wilburnab.net/