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Old 12-31-2012, 05:34 PM
 
Location: Massachusetts
9,537 posts, read 16,527,663 times
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I bought a new Dell Inspiron the day after Xmas since it was on sale. I like it enough but I'm finding unless I disable the keyboard, and just use the mouse. Then I have a skipping problem. It's not all the time, but its quite frequent I'm afraid. So much so at times the entire sentence will just disappear. I have been back to the store 3 times about it, and they told me it is my hands on the keyboard causing this problem. I haven't had this happen with the two other laptops I have had in life. Neither were Dells's So is this a common problem, with new Dell computers with the Windows 8. Using the mouse this computer seems to be just fine. Without it problems. Any suggestions Thanks.
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Old 12-31-2012, 06:59 PM
 
Location: OH>IL>CO>CT
7,519 posts, read 13,634,207 times
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If it has a Track Pad below the keyboard, disable it.
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Old 01-01-2013, 12:40 AM
 
Location: SCW, AZ
8,324 posts, read 13,459,826 times
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I don't remember it exact location in BIOS but Dell have an option in BIOS to disable Touchpad when a mouse is connected. The related setting has both the toucpad and the mouse active by default so, I typically configure the laptops that way so the users do not accidentally move the cursor around with their palms when typing.

If the Touchpad software is installed, then it would have an icon in the system tray which you could right-click on to disable it within Windows.
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Old 01-01-2013, 07:24 AM
 
Location: Wandering.
3,549 posts, read 6,667,364 times
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Quote:
Originally Posted by TurcoLoco View Post
I don't remember it exact location in BIOS but Dell have an option in BIOS to disable Touchpad when a mouse is connected. The related setting has both the toucpad and the mouse active by default so, I typically configure the laptops that way so the users do not accidentally move the cursor around with their palms when typing.

If the Touchpad software is installed, then it would have an icon in the system tray which you could right-click on to disable it within Windows.
This is an option in Windows as well. In Win7 it's under the mouse settings in control panel.
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Old 01-01-2013, 11:42 AM
 
Location: Cleveland, Ohio
16,551 posts, read 19,713,440 times
Reputation: 13336
You don't need to disable the touch pad. Just disable the <press to click> option.
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