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Old 06-18-2013, 10:47 AM
 
Location: Oklahoma City area
672 posts, read 1,781,288 times
Reputation: 574

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- - I've had an iMac for 2 1/2 years and use Entourage for Email. Eight months ago all messages stopped coming to my Inbox and starting going to one of the other folders I'd created (Newsletters). I cancelled all my rules, then started over. The rules worked but anything without a rule still goes into the Newsletters folder.

I did a test by making a rule that anything from my husband's address to mine would go to the Inbox. Didn't work. The Inbox isn't overloaded. Only about 25 messages in there.

- - We have a lot of rules for specific people, my volunteer job, catalog companies, etc. Recently I added four more rules and they don't work. I can do Message/Apply Rule, select the rule from a list and the system will move the message to the proper folder - but it won't put it there in the first place.

So - two questions:
1. How do I get my Inbox to receive mail?
2. How do I get my Rules to work? (Maybe there's a maximum number of rules allowed and I've exceeded my lifetime quota.)

Thanks!!
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