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Old 08-26-2015, 06:27 PM
 
Location: Former LI'er Now Rehoboth Beach, DE
13,064 posts, read 18,175,579 times
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I am finally crying uncle with my love affair with the pc and am buying an Apple notebook. I also an hour and fifteen minutes from the nearest Apple store. I will need to get my files converted and brought over to the new computer. Since I can't call the store can someone tell me a few things please. I know that Best Buy and QVC both sell the computer but I don't think they convert files. So what is the process to buy and have the old files updated. Is it possible to do in one trip? I will spend a day if I have to. Anyway to make those arrangements in advance? Thanks
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Old 08-26-2015, 06:35 PM
 
27,955 posts, read 39,841,967 times
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What files are you transferring? I haven't any issues with conversion. Whether ms office files or any of the other file types.
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Old 08-26-2015, 06:49 PM
 
Location: Mayacama Mtns in CA
14,520 posts, read 8,780,076 times
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One way to do what you need is to buy the Apple product online and go as far as setting it up and getting it registered at Apple online.

When that's done, call Apple Support, tell them what you need and they will make an appointment for you with your
not-so-local Apple Store. My Apple store is as far away as yours, so I've had experience with dealing with the distance thing.



BTW, I'd get the extended Apple Care: it's totally worth it, in my opinion.
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Old 08-26-2015, 07:18 PM
 
Location: The Ranch in Olam Haba
23,707 posts, read 30,802,755 times
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Since no info was given on what type of files, I'll guess on MS Office files needing a compatibility pack.

https://support.office.com/en-za/art...c-42e2143f9243
https://www.microsoft.com/en-us/down....aspx?q=office
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Old 08-26-2015, 08:10 PM
 
Location: Former LI'er Now Rehoboth Beach, DE
13,064 posts, read 18,175,579 times
Reputation: 14030
Quote:
Originally Posted by Macrina View Post
One way to do what you need is to buy the Apple product online and go as far as setting it up and getting it registered at Apple online.

When that's done, call Apple Support, tell them what you need and they will make an appointment for you with your
not-so-local Apple Store. My Apple store is as far away as yours, so I've had experience with dealing with the distance thing.



BTW, I'd get the extended Apple Care: it's totally worth it, in my opinion.
So if I understand you, I could buy it at the more local Best Buy and then arrange to transfer the files via appointment? That would be perfect. I plan on the extended care as part of the purchase, Thanks so much.
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Old 08-27-2015, 07:11 AM
 
Location: Cleveland, Ohio
16,561 posts, read 19,758,258 times
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Quote:
Originally Posted by nuts2uiam View Post
Since I can't call the store can someone tell me a few things please.
Of course you can call the store. Honestly I would do it at the Apple Store, and NOT at Best Buy. Nothing but horror stories about "Geek Squad".
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Old 08-27-2015, 11:02 AM
 
Location: Mayacama Mtns in CA
14,520 posts, read 8,780,076 times
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^^^^ At first I was a bit put off when I could no longer call the local store directly, but the system they have now seems to be working quite efficiently.

When my Magic Mouse died recently, the online tech arranged with the local store for me to be able to just go in and pick up the new one whilst surrendering the old one. Took about 10 minutes.
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Old 08-28-2015, 08:08 AM
 
10,926 posts, read 22,031,234 times
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As a side note, no file "conversion" needs to be done. File formats such as Office documents, PDF, and image files are the same and need no modification to be read on any OS, Windows, OSX, Linux, or what have you. You just the proper applications installed to view/edit them.
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Old 08-28-2015, 08:52 AM
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Location: Ohio
17,107 posts, read 38,153,291 times
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Quote:
Originally Posted by NHDave View Post
As a side note, no file "conversion" needs to be done. File formats such as Office documents, PDF, and image files are the same and need no modification to be read on any OS, Windows, OSX, Linux, or what have you. You just the proper applications installed to view/edit them.
I agree with this answer.

Don't convert the files. Buy and install the correct software needed to open them on the Mac.

If the OP would provide more detail on what applications were used to create the files, we can advise whether equivalent software exists on the Mac platform. As NHDave's answer indicates, it probably does exist.
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